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Old 11-13-2019, 07:20 PM   #3871
Thundercats-NO
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Nice kitanas

& the statue is dope as well
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Old 11-13-2019, 07:20 PM   #3872
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I got the please stand bye we are checking if we can take care of you email. Well, here's to hoping.
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Old 11-13-2019, 07:20 PM   #3873
Thundercats-NO
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Nice kitanas

& the statue is dope as well
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Old 11-13-2019, 07:37 PM   #3874
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I got the please stand bye we are checking if we can take care of you email. Well, here's to hoping.
So, you contacted them yesterday? And you've already gotten a response. Meanwhile, I contacted them a full week ago and haven't heard a word.
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Old 11-13-2019, 07:40 PM   #3875
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I went to a general store. They wouldn't let me buy anything specifically.
 
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So, you contacted them yesterday? And you've already gotten a response. Meanwhile, I contacted them a full week ago and haven't heard a word.
Well, I am pretty special.

Did you send photos with your request?

Paul Higdon responded. Last couple of times I got Daniel, who was not very helpful.

Frankly though, I was surprised they got back to me so fast.
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Old 11-13-2019, 07:43 PM   #3876
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Well, I am pretty special.

Did you send photos with your request?

Paul Higdon responded. Last couple of times I got Daniel, who was not very helpful.

Frankly though, I was surprised they got back to me so fast.
I called last Wednesday during the day. Sent a full description with pictures Wednesday night. Called again last night and calmly and politely expressed my frustration in getting no response at all, while other people are getting responses within 24 hours. Was told my concerns would be sent right away to the returns department. Now, another day goes by and again, not even a simple "we're checking if we have a replacement." Literally, radio silence.

Now, I'm getting very angry.
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Old 11-13-2019, 08:01 PM   #3877
VindictvePotato
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Originally Posted by Thundercats-NO View Post
Nice kitanas

& the statue is dope as well
thanks. Was at a con and some guys were selling swords. Picked up the purple-ish one thinking it would look great with Psylocke. Then I saw the Hattori Hanzo-Bride's sword and jumped on that quickly. XD
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Old 11-13-2019, 08:19 PM   #3878
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Originally Posted by NorthernLadMSP View Post
I called last Wednesday during the day. Sent a full description with pictures Wednesday night. Called again last night and calmly and politely expressed my frustration in getting no response at all, while other people are getting responses within 24 hours. Was told my concerns would be sent right away to the returns department. Now, another day goes by and again, not even a simple "we're checking if we have a replacement." Literally, radio silence.

Now, I'm getting very angry.
Are you in the US?
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Old 11-13-2019, 08:23 PM   #3879
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Are you in the US?
Yes.
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Old 11-13-2019, 08:26 PM   #3880
Tbolt
I went to a general store. They wouldn't let me buy anything specifically.
 
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Yes.
Have you tried the "do you know how much I have spent with your company card'?

Seriously though, hopefully they get both of us sorted. I would have lived with the thigh scratch, but a broken base...yeah, I am going to need them to do something about that.
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