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12-08-2016, 03:20 PM
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#1111
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42.7 percent of all statistics are made up on the spot.
Join Date: May 2009
Posts: 163
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Quote:
Originally Posted by SDguy
As far as I know, Blizzard only does entire returns/replacements. No parts.
Their website is actually very easy to use for returns. What part are you having problems with?
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When I go to their site, under returns, there are no listings for returns. It shows my account dashboard with info on all previous orders...Under their contact header, once again no info for returns
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12-08-2016, 03:38 PM
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#1112
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I was trying to daydream, but my mind kept wandering.
Join Date: Aug 2013
Posts: 2,636
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Worst case start a ticket about it. I am sure someone will be able to help.
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12-08-2016, 03:54 PM
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#1113
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Frackin!
Join Date: Nov 2016
Posts: 25
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Quote:
Originally Posted by SDguy
As far as I know, Blizzard only does entire returns/replacements. No parts.
Their website is actually very easy to use for returns. What part are you having problems with?
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Left wing. I already paid almost 200$ for shipment into my country... Really don't want to pay another Hundreds for replacement...
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12-08-2016, 06:07 PM
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#1114
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Moderator
Moderator
Join Date: Sep 2013
Location: San Diego
Posts: 10,377
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Quote:
Originally Posted by akitadad
When I go to their site, under returns, there are no listings for returns. It shows my account dashboard with info on all previous orders...Under their contact header, once again no info for returns
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Click on the order from your dashboard. In the order details screen, there is a Return button in the upper right corner. Click that, and complete the fields.
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12-08-2016, 06:08 PM
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#1115
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Moderator
Moderator
Join Date: Sep 2013
Location: San Diego
Posts: 10,377
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Quote:
Originally Posted by ZaxarPal
Left wing. I already paid almost 200$ for shipment into my country... Really don't want to pay another Hundreds for replacement...
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Blizzard pays for shipping too for returns/exchanges.
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12-08-2016, 07:09 PM
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#1116
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Frackin!
Join Date: Nov 2016
Posts: 25
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Quote:
Originally Posted by SDguy
Blizzard pays for shipping too for returns/exchanges.
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Problem that im from Ukraine. There is no direct shipment to Ukraine. So i used broker. Thats why shipment was so expensive. Also we have 30% import taxes. Total spends was around 200$...
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12-08-2016, 09:51 PM
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#1117
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Frackin!
Join Date: Nov 2016
Posts: 25
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Wrote ticket to blizzard. They can only exchange statue to new one. Seems i gonna have damaged statue, because exchange would be too expensive 
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12-09-2016, 02:25 AM
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#1118
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Hercules
Join Date: Aug 2014
Posts: 14,325
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Quote:
Originally Posted by SDguy
Blizzard pays for shipping too for returns/exchanges.
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Does Blizzard charge you in full when you PO a statue? Or charge you when the statue is available and ready to be shipped?
For example, if I PO Reaper ...would I be charged in full upon ordering?
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12-09-2016, 04:52 AM
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#1119
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The Herculoids
Join Date: Sep 2014
Posts: 485
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Quote:
Originally Posted by AC_808
Does Blizzard charge you in full when you PO a statue? Or charge you when the statue is available and ready to be shipped?
For example, if I PO Reaper ...would I be charged in full upon ordering?
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Blizzard charges you when it is about ready to be shipped.
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12-09-2016, 06:01 AM
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#1120
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Fantastic Four
Join Date: Mar 2013
Location: Australia
Posts: 94
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Quote:
Originally Posted by AC_808
Does Blizzard charge you in full when you PO a statue? Or charge you when the statue is available and ready to be shipped?
For example, if I PO Reaper ...would I be charged in full upon ordering?
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With preorders they will usually charge you but you'll have the money available again within a week and they will actually charge you when shipping.
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