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10-13-2015, 05:07 PM
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#1221
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Sailor Moon
Join Date: Jan 2009
Location: France
Posts: 1,282
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I finally received my Mileena, one number was missing on postal code.
Anyway Customer service is still mute
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10-15-2015, 10:15 PM
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#1222
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Doctor Doom
Join Date: Sep 2013
Posts: 16,055
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Quote:
Originally Posted by StatueLoverXxXX
Hi there and thanks for your reply.
So they only made 175 of the Akuma busts? I thought the edition size was 350 for Akuma busts? That's what's bugging me my base says 63/175 and my coa say 63/300. I'm not to fussed about the art box but it would be nice for the bust and the coa to match.
Emma x
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From Jerry:
Quote:
Originally Posted by PopCultureShock
Quote:
Originally Posted by SARFARAZ
Jerry can you clarify exactly what the ES really is?
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Its whatever the actual bottom of the base says
Quote:
Originally Posted by Jyester
Theres always something does this wonderous in house QC guy not think to check the accuracy of the toal ES listed on the bases?
If not I feel he should go the same route as the last three website guys......oot the door! 
On a positive note these look great congrats to those into the bust line who picked them up! |
QC guy doesnt do paper items. Only the statue itself. Paper is handled by the factory.
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10-16-2015, 01:23 PM
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#1223
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I was trying to daydream, but my mind kept wandering.
Join Date: Aug 2013
Posts: 2,636
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Nearly 3 weeks waiting to here about replacements on a bust Skeletor EX Bust.
What is the dilly yo?
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10-16-2015, 01:41 PM
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#1224
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The X-Men
Join Date: Jan 2015
Posts: 1,040
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Still waiting for my Jade. No shipping confirmation. No tracking number. No reply to emails. Last email sent exactly one week ago.
I don't know if I will ever order through them directly.
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10-16-2015, 03:24 PM
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#1225
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U talkin' to me?
Join Date: Sep 2014
Location: Somewhere Between Heaven and Hell
Posts: 584
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"Where are you CS? Why can't I find you?
Why have you gone away?
Where is the laughter you used to bring me?
Why can't I get a reply?
My world is changing
I'm rearranging
Can CS make some changes too?"
Just a little fun, but seriously...can we get some Customer Service replies soon? It has been 3 weeks.
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10-16-2015, 06:32 PM
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#1226
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U talkin' to me?
Join Date: Dec 2013
Posts: 561
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What happens with CS?? I have sent several mails without response. Jerry I hope that you can solve this.
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10-16-2015, 08:00 PM
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#1227
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Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes.
Join Date: Feb 2009
Location: a distant planet
Posts: 692
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Anyone else having issues trying to get PCS to answer your emails? Sent 3 emails over the course of one week inquiring my fully paid Jade and Mileena. This is bad customer service to say the least. At least keep your customers informed and reply to their emails. This sure leaves a sour taste in my mouth.
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10-17-2015, 08:55 PM
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#1228
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Birdman
Adamantium Member
Join Date: Jul 2015
Location: Ft. Bragg, NC
Posts: 398
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Quote:
Originally Posted by addic
Still waiting for my Jade. No shipping confirmation. No tracking number. No reply to emails. Last email sent exactly one week ago.
I don't know if I will ever order through them directly.
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Sounds like you are better off ordering through a retailer, might have to go with that route. I'm still waiting on a shipping quote for Mileena. Been waiting 3 weeks now.
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10-17-2015, 08:59 PM
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#1229
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Birdman
Adamantium Member
Join Date: Jul 2015
Location: Ft. Bragg, NC
Posts: 398
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Quote:
Originally Posted by Turtle
Anyone else having issues trying to get PCS to answer your emails? Sent 3 emails over the course of one week inquiring my fully paid Jade and Mileena. This is bad customer service to say the least. At least keep your customers informed and reply to their emails. This sure leaves a sour taste in my mouth.
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I am in the same boat, they have not answered my email in regards to a shipping quote for Mileena. Complaints about PCS customer service are rampant here in the forums and on Facebook. I wouldn't include the word "service" in there title, because that implies some sort of contact with the customers.
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10-17-2015, 09:05 PM
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#1230
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Birdman
Join Date: Jun 2011
Posts: 373
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Pcs and ARH have the worst CS I've seen
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