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Old 10-01-2014, 01:21 AM   #821
duke fleed
Experience is something you don't get until just after you need it.
 
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Join Date: Oct 2006
Location: France
Posts: 1,158
Hope Jerry or is staff read our complaint and respond us...
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Old 10-02-2014, 03:18 AM   #822
kpz
Frackin!
 
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Join Date: Sep 2014
Location: Dublin
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Quick update, got my replacement yesterday. May not of gotten any shipping information, but I am happy to have received my flawless replacement.

Thanks Audrey/Jerry!

Hope the rest of you guys get sorted soon
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Old 10-02-2014, 11:55 PM   #823
woozie0
The quickest way to double your money is to fold it in half and put it back in your pocket.
 
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Join Date: May 2010
Location: YYC, Canada
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Jerry, I've emailed a few times over the past 3 weeks regarding mismatched edition numbers on my Reptile base/coa/box. Can I please get a response?
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Old 10-03-2014, 03:19 PM   #824
Rainy
Borrow money from a pessimist, they don't expect it back.
 
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How long does it take to ship Ryu bust after receiving clear payment
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Old 10-03-2014, 04:58 PM   #825
wanderlai
The Tick
 
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Join Date: Jun 2012
Location: Mayberry, NC
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I apparently deleted the request for shipping info on Dhalism. First time going through this process. Do I need to do something to get it sent again or does it matter?
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Old 10-04-2014, 07:30 AM   #826
ambasah
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Join Date: May 2007
Location: Toronto
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I big thank you to the PCS team (especially Audrey).

I broke my Heman hand (left one) moving it and they are sending me a replacement.
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Old 10-04-2014, 08:52 AM   #827
joker1987
Sey hallo to my lille fren!
 
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Quote:
Originally Posted by ambasah View Post
I big thank you to the PCS team (especially Audrey).

I broke my Heman hand (left one) moving it and they are sending me a replacement.
I'm happy for you. But I'm still waiting ...
Please do something Jerry!
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Old 10-05-2014, 01:01 AM   #828
drkknight65
42.7 percent of all statistics are made up on the spot.
 
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Join Date: May 2012
Location: Cali
Posts: 157
Quote:
Originally Posted by drkknight65 View Post
Bummed out received my Subzero ex with a broken leg. already sent Audry and email with pics. just waiting for a response
I'm now at 30 days from the original post .
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Old 10-06-2014, 05:27 AM   #829
Schinkenwilly
Doh!
 
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Join Date: Sep 2014
Location: germany
Posts: 7
I am really angry/pissed about Pop Culture Shock customerservice. I just want to cancel the Teela exclusive statue and it needs one month now for a simply refund and it happened nothing yet...

smells like they only take the money and never give back. smells like betraying... To say that someone have to wait one month for an answer for his simply paypal refund is just a chicane.

And like other users here, I send emails every 3 to 5 days to customerservice and no answer!... bad service...

I want my money back, I payed 297 Dollars in february 2014 in full! Never ever PCS again after that!
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Old 10-06-2014, 05:35 AM   #830
EnShinNoi
Midnighter
 
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Location: Australia
Posts: 4,855
I thought paying in full was non-refundable.
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