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Old 09-07-2017, 04:14 AM   #501
amloprinzi
What happens if you get scared half to death twice?
 
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Originally Posted by Statueguy View Post
Hi I tried to change password with the link that was in the email to the new site, but it doesnt recognize my email
For Existing customers please copy and paste or click on this Url link to receive your new password. Since the website is completely new. The previous orders are not carried over. Only your basic information. Please update all your account information.

http://www.prototypezstudios.com/login_sendpass.asp

The website will be down from 1pm-3pm EST for additional testing.
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Old 09-07-2017, 04:32 AM   #502
Bolo2002b
Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes.
 
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Originally Posted by amloprinzi View Post
For Existing customers please copy and paste or click on this Url link to receive your new password. Since the website is completely new. The previous orders are not carried over. Only your basic information. Please update all your account information.

http://www.prototypezstudios.com/login_sendpass.asp

The website will be down from 1pm-3pm EST for additional testing.
Hi, this URL doesn't work, our old account cant be recover, there are many post about this already, please look in to this before its too late thanks.
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Old 09-07-2017, 09:15 AM   #503
Statueguy
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Originally Posted by amloprinzi View Post
For Existing customers please copy and paste or click on this Url link to receive your new password. Since the website is completely new. The previous orders are not carried over. Only your basic information. Please update all your account information.

http://www.prototypezstudios.com/login_sendpass.asp

The website will be down from 1pm-3pm EST for additional testing.

Hi, I know the site is new...the copy and paste don't work...it says my " email has not been registered "

It's just not working
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Old 09-07-2017, 09:19 AM   #504
omigeo
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Originally Posted by Statueguy View Post
Hi, I know the site is new...the copy and paste don't work...it says my " email has not been registered "

It's just not working
Same here
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Old 09-07-2017, 03:13 PM   #505
amloprinzi
What happens if you get scared half to death twice?
 
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For those having issues with the password or account not found, it would be easier to create a new account. We have a master account list that shows all customers that ordered Ryu from the previous E-commerce site so we will be able to send that newsletter-(time and URL link will be provided on a separate newsletter) for the priority pre-order.

Note: For customers with installment plans from the previous website, invoicing will be done through Paypal. Invoices were sent last week with a partial payment option made available. Any questions, write us at sales@prototypezstudios.com
Thank you everyone for your patience!
Erick, Glenn and the Protototypez Team
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Old 09-07-2017, 03:17 PM   #506
Balthazar
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Site is off?
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Old 09-07-2017, 04:04 PM   #507
amloprinzi
What happens if you get scared half to death twice?
 
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Originally Posted by Balthazar View Post
Site is off?
It's up right now. Try again.

The site will be down for maintenance today though.
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Old 09-07-2017, 04:19 PM   #508
CreativeArtFan
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It is working again yes
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Old 09-07-2017, 04:47 PM   #509
frenchyoutoo
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So is priority preorder today?
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Old 09-07-2017, 05:01 PM   #510
amloprinzi
What happens if you get scared half to death twice?
 
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Originally Posted by frenchyoutoo View Post
So is priority preorder today?
Erick will be letting everyone know ahead of time when those that purchase Ryu previously will be able to order. Those who order Ryu will have a couple hours tomorrow Friday. That way you still have a couple hours before everyone else.
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