Quote:
Originally Posted by heykool69
Yup. Now it'll be delay due to the styrofoam issue.
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Yep, here's the email I got from my guy that I'm getting it from on the Bay:
April 9, 2007
We are writing you because you placed an order for the Aphrodite IX Artist Proof Statue. It has come to our attention that some of these statues have damage to the large disc on the base. Upon inspection of several pieces in the studio today we have found that on some pieces the styrofoam packing square placed on top of the disc has either stuck to the disc or reacted to it, and as as result it has caused peeling and/or noticeable varnish smears.
As a result, we have temporarily suspended shipping of the Aphrodite IX Artist Proof Statue. We will be doing a piece-by-piece inspection of the statue once we finish shipping the other items that arrived last week (Witchblade Statue, Katchoo Statue, Walking Dead Statuettes.) When we determine the extent of the problem, we will decide how to proceed and will update you at that time.
If you have received a damaged statue, please contact us at
service@csmoorestudio.com and we will make arrangements for returning the statue to us at our expense.
Customers with questions about this issue can contact us at
service@csmoorestudio.com. Thank you for your continued patience and we apologize for the inconvenience and delay.
Clayburn Moore
President
The CS Moore Studio Ltd.
God this is getting annoying, but at least they're going to take care of it..... Poor Clay must be pulling his hair out with this one.
Time to stakeout.
