PCS Customer Service

[noctu]

Originally Posted by PCSRebecca

Hello Michal,

I'm sorry to see this. ): I'll be helping Omar with your case, so please keep an eye out for our response.

Thank you for your understanding.

Hi its me Again.

So i picked up the Statue and payed the Taxes. I contacted Omar again and send him a Copy of the Papers that where attached.
I have too say i didn't saw it when i took the Pictures.



Why is it Printed in a Spot where beneath is another Text? Shouldn't this be better attached in the Description??? And Why is there a Value on it? Sideshow send Replacement with a Value Declaration of $0 so why you are not?

And the best part is Omar told me it was inspected before shipping so why did you send out a Statue with Damage on it???




Maybe i am too picky but a replacement that was inspected before shouldn't have that kind of flow.

But Omar told me everything is ok its not visible

This is really frustrating and i hope you can somehow help me!

greetings
Michal

[HeromanPunch]

Hello

I have sent back a statue for refund and it was recived over a week ago by pcs but I am not getting reply from pcs regarding refund. Is there any one else that I can contact?

[PCSRebecca]

Originally Posted by HeromanPunch

Hello

I have sent back a statue for refund and it was recived over a week ago by pcs but I am not getting reply from pcs regarding refund. Is there any one else that I can contact?

Hello,

Please PM me your case number or email so I can look into this for you. (:

Thank you.

[DeadGhostKnight]

Originally Posted by PCSRebecca

Hello Sarfaraz!

We will get you your quote as soon as we can. (:

I'm glad you're excited!

Can i get this quote as well?

[richiem16]

Hello Rebecca,

I've been trying to cancel my life size subzero bust since 11/20 with multiple emails but i haven't received any emails from accounting. Could you please look into it? Case #16025.

Update: nevermind, I received my refund. Thank you

[HeromanPunch]

Originally Posted by PCSRebecca

Hello,

Please PM me your case number or email so I can look into this for you. (:

Thank you.

Pm"ed, thx!

[Ash]

PCS is having a special givaway if their facebook post from the link i posted at the bottom Is shared 300 times and its at about 80 now.. Thanks to qz33 for originally providing the info on the Sub Mk X thread. The prize is a one and only custom portrait for MK X Sub-Zero... Check out the link and it takes 2 seoconds to share the post.. It has to be done before todays Mileena pre order or it will expire. Thanks and good luck!

https://m.facebook.com/PopCultureSho...30431810360180

[PCSRebecca]

Originally Posted by DeadGhostKnight

Can i get this quote as well?

Hello,

Sure thing! Please email customerservice@pcstoy.com and ask for your FedEx quote.

[ukshaun]

A question regarding the PCS website: My Orders (Undergoing Maintenance)

The maintenance message has been up for over 2 weeks. Any news on when maintenance will be completed.

[Chargersfan57]

Originally Posted by ukshaun

A question regarding the PCS website: My Orders (Undergoing Maintenance)

The maintenance message has been up for over 2 weeks. Any news on when maintenance will be completed.

For over two weeks?

Dude, that message has been up for years!