Ok guys, sideshow has replied me:
Hi there, Manuel!
Thank you for reaching out to us! If your figure EVER arrives broken, please let our returns team know within 30 days :
https://www.sideshowtoy.com/returns/
The procedure can vary depending on the kind of damage but if a replacement is sent, you normally do not have to pay any additional fees or taxes.
Please let me know if you have any other questions or concerns!
Kimberly
Customer Support