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Old 11-18-2017, 07:30 PM   #801
sparda
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Quote:
Originally Posted by Y3E View Post
Damn, no more replacement belts!
Sideshow gave you a response?

Seriously hoping they still have replacement heads and arms... I made a claim about a week ago, as all my arms, as well as the helmet have a big white fingerprint on them... I'm going to be raging if this doesn't get fixed.
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Old 11-18-2017, 07:32 PM   #802
Hellboy
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Quote:
Originally Posted by sparda View Post
Sideshow gave you a response?

Seriously hoping they still have replacement heads and arms... I made a claim about a week ago, as all my arms, as well as the helmet have a big white fingerprint on them... I'm going to be raging if this doesn't get fixed.
CALL them! If you're waiting for an email response it can take forever sometimes and in the meantime all the replacement parts are being depleted. Don't wait!
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Old 11-18-2017, 07:47 PM   #803
sparda
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Might just do that this Monday yes! As soon as the piece arrived I talked to someone via the chat, who ended up being the employee handling my claim. Hope I'm not too late Would hate to have to let this piece go due to SSC not being able to provide me with spare parts...
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Old 11-18-2017, 08:56 PM   #804
built2shred
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Old 11-18-2017, 09:22 PM   #805
Y3E
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Quote:
Originally Posted by GaryTonge View Post
STOP! No, it's on the side. It's a tricky little design.
On the side? Thanks, will have to check

Quote:
Originally Posted by sparda View Post
Sideshow gave you a response?

Seriously hoping they still have replacement heads and arms... I made a claim about a week ago, as all my arms, as well as the helmet have a big white fingerprint on them... I'm going to be raging if this doesn't get fixed.
Yes, took a couple of days for a response. Getting a replacement head.
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Old 11-18-2017, 09:34 PM   #806
sparda
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Filed a claim on the tenth... Hope it'll work out :/



This is their third mail btw.
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Old 11-18-2017, 11:25 PM   #807
Vince_be
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let's hope they'll still have replacement parts for those who buy it locally...I would be pissed if mine arrived with issues...
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Old 11-19-2017, 12:50 AM   #808
testsubject25
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Just opened mine. Saber doesn’t light up. The saber holding arms don’t match up. And there’s some weird rough ridges on the edge of the helmet. Ordered from Secret Compass. I’ll see how it shakes out!
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Old 11-19-2017, 01:05 AM   #809
Y3E
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I had the same issue with the arms holding the saber not fitting in but I found a way to do it and that was not have both arms in the sockets. You can put the right arm in first but then loosen it a bit and then try and line up the left arm and then put it in. You need to take your time and play with the arms a bit.
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Old 11-19-2017, 01:43 AM   #810
testsubject25
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Thanks for the tip! I’ll give it a shot!
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