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Old 08-31-2017, 11:33 AM   #2801
The SHOGUN
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Question:

I tried to cancel my Dredd Mega City EX for a full refund.

Rebecca told me it would be subject to the NRD because according to the NEW website I would be charged the NRD because the order is NOT 3 month past the shipping date of November 2017.

I told her the original shipping estimate at the time of order was April 23, 2017 and it now 3 months past the shipping date.


Rebecca replied this NEW policy is based on the estimated shipping date listed on the new website, and according to the new website it's not 3 months past the shipping date...but in reality it is 100% past the original estimate date that I agreed to at the time of order and I feel PCS is changing the rules as they go in order to benefit PCS.

Red Ant, if I cancel can I get my NRD back?
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Old 08-31-2017, 11:38 AM   #2802
Klear Knives
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Originally Posted by The SHOGUN View Post
Sounds like amateur hour.
Come on dude, seriously? Red Ant and PCS team are working hard on this. No need for the negative comments.
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Old 08-31-2017, 11:45 AM   #2803
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Quote:
Originally Posted by Klear Knives View Post
Come on dude, seriously? Red Ant and PCS team are working hard on this. No need for the negative comments.
I think they better work a little harder to be honest.

I'm sorry if my opinion upset you and PCS, but the way PCS has been conducting themselves has upset me and hundreds of other collectors.
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Old 08-31-2017, 11:48 AM   #2804
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Quote:
Originally Posted by The SHOGUN View Post
Question:

I tried to cancel my Dredd Mega City EX for a full refund.

Rebecca told me it would be subject to the NRD because according to the NEW website I would be charged the NRD because the order is NOT 3 month past the shipping date of November 2017.

I told her the original shipping estimate at the time of order was April 23, 2017 and it now 3 months past the shipping date.


Rebecca replied this NEW policy is based on the date on the new website's estimate shipping date and it's not 3 months past the shipping date...but in reality it is 100% past the original estimate date that I agreed to at the time of order and I feel PCS is changing the rules as they go in order to benefit PCS.

Red Ant, if I cancel can I get my NRD back?
What Rebecca has stated is the correct and new "official" policy. PCS has never had an "official" policy doing everything from 6 months late to get refund on NRD to no refund on NRD at all (this was the latest policy before the website launch). I believe there were probably more than that in the past. What Rebecca stated is PCS's official policy and is stated on the website and will be PCS' policy going forward.
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Old 08-31-2017, 11:48 AM   #2805
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Quote:
Originally Posted by Klear Knives View Post
Come on dude, seriously? Red Ant and PCS team are working hard on this. No need for the negative comments.
But it's all about transparency...right?

how about my buddy Gruson, the man is asking for his money back on the new super transparent group and he gets banned

Quote:
Originally Posted by Gruson View Post
Now they have banned me from the PCS Collectors Group..because I asked for a status on my refunds...what is going on PCS?
but you're right...they're are working hard
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Old 08-31-2017, 11:49 AM   #2806
The SHOGUN
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Quote:
Originally Posted by red_ant View Post
What Rebecca has stated is the correct and new "official" policy. PCS has never had an "official" policy doing everything from 6 months late to get refund on NRD to no refund on NRD at all (this was the latest policy before the website launch). I believe there were probably more than that in the past. What Rebecca stated is PCS's official policy and is stated on the website and will be PCS' policy going forward.
Thank you.

back to my original question...If I cancel, can I get my NRD back?
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Old 08-31-2017, 11:51 AM   #2807
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Quote:
Originally Posted by The SHOGUN View Post
But it's all about transparency...right?

how about my buddy Gruson, the man is asking for his money back on the new super transparent group and he gets banned



but you're right...they're are working hard
He was not banned for asking for a refund. He was banned for hijacking multiple threads that weren't about refunds. Hijacking threads multiple times will get you banned in multiple groups. Btw, love the avatar. Now I have to go watch Last Dragon again.
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Old 08-31-2017, 11:52 AM   #2808
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Originally Posted by The SHOGUN View Post
Thank you.

back to my original question...If I cancel, can I get my NRD back?
Rebecca already answered your question.
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Old 08-31-2017, 12:13 PM   #2809
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Pre-Orders, art direction, licenses, websites, and sales are all similar but people's money is whole different game.

Some of us are just very very nervous and agitated.
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Old 08-31-2017, 12:16 PM   #2810
The SHOGUN
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Quote:
Originally Posted by red_ant View Post
He was not banned for asking for a refund. He was banned for hijacking multiple threads that weren't about refunds. Hijacking threads multiple times will get you banned in multiple groups. Btw, love the avatar. Now I have to go watch Last Dragon again.
So in so many words what you're saying is according to PCS...

Gruson was the equivalent of the Bad guy(s) in Undersiege 2:


instead of hijacking a train and using computers to gain control of a govt satellite/laser to use as a weapon against humanity...Gruson hijacked PCS thread(s) using his personal computer and used his words in a threatening manner against PCS...

When things got out of line, the PCS group mods went Casey Ryback on Gruson, by first disarming him of his knife-like words:


and then quickly eliminating him and removing him from the PCS hype train:



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