Quote:
Originally Posted by w00tw00t
im curious if they will have enough replacements. seems like a lot of people are having issues with their piece.
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This is not accurate we have only had 12 replacements thus far.
It is virtually impossible not to get some bad copies even when you spend a whole week working 12 hour days making sure all of them are perfect.
Maybe someone should post the positive comments we have been getting which greatly outweigh the negative.
It is very simple, if you feel the product has issues we will gladly refund your money, no problem.
We are easy to deal with however some collectors are very hard to please even when we offer a replacement or refund.
We understand your concerns and are doing everything in our power to fix the situation.
We have even hired a person to QC everything before shipping. We haven't had a complaint until now.
Those who know me know I don't like to rip people off, we are here to addrees each situation on a case by CSS basis, remember we are not a multimillion dollar company.
Thanks guys.