having a problem with ebay transaction

[boondocksaint]

the person said the statue was damaged when they got it

its the HH daredevil ap
they said the top of the pin was broken off in the whole
which is bs because it was fine when i sent it
i advised them to try to take it out and it wasnt the way i sent it...theyre in france
so they will have to ship it back to me and lose out on customs if they want a refund....do i have any defense against this claim?

[nbr3bagshotrow]

Was it insured?

[boondocksaint]

she didnt pay for insurance

the express mail has 100 dollars automatic insurance


i dont see why she would do a claim shes going to have to ship it back to me and lose out on customs she paid


she broke the pin.....

[nbr3bagshotrow]

Originally Posted by boondocksaint

she didnt pay for insurance

the express mail has 100 dollars automatic insurance


i dont see why she would do a claim shes going to have to ship it back to me and lose out on customs she paid


she broke the pin.....

Couldn't the break have occurred in shipping? I could also say the buyer broke the GA statue when he took it out of the box but without any proof it's pretty much going in favor of the buyer. Anyways, I'll always insure more valuable statues just to protect myself.

[boondocksaint]

nah the breakage happened when she was putting the 2 parts together...


but shes going to end up having no statue pay return shipping and lose out on the customs


hell i might even deactivate my paypal account