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10-30-2014, 11:04 PM
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#891
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I was trying to daydream, but my mind kept wandering.
Join Date: Jan 2011
Posts: 2,639
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Jerry are cases being done in order? can you tell us what case they are by?
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10-31-2014, 04:32 AM
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#892
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Borrow money from a pessimist, they don't expect it back.
Join Date: Dec 2013
Location: Australia
Posts: 721
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Hi jerry I'm still waiting for my smoke replacement last email I got was to confirm my shipping address..name is Omar Darwish...piece out brother
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10-31-2014, 02:58 PM
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#893
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Jun 2007
Posts: 3,129
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Quote:
Originally Posted by PopCultureShock
Just looked into it.
She did send it and something went wrong at customs and it was returned.
As for why she didnt let you know its been resent...she just got an earful.
You should be hearing from her soon.
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 http://m.youtube.com/watch?v=OocKgpiZEHY 
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10-31-2014, 03:31 PM
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#894
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Savage Dragon
Join Date: Mar 2007
Location: Las Vegas Nevada USA
Posts: 8,447
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Quote:
Originally Posted by Empracollector
Hi jerry I'm still waiting for my smoke replacement last email I got was to confirm my shipping address..name is Omar Darwish...piece out brother
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Replacements take a while as we have to sort through what we have to find ones that are good.
We should have them sent on Tuesday of next week.
Quote:
Originally Posted by kevin2323
Jerry are cases being done in order? can you tell us what case they are by?
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the system assigns cases to one of the 3 CS people and then they reply in order.
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10-31-2014, 06:11 PM
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#895
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The Herculoids
Join Date: May 2008
Location: Toronto
Posts: 480
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I started getting responses to my emails and faster than Sideshow! Carolyn is great, she has been responding to all my e-mails!
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11-01-2014, 01:12 PM
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#896
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I was trying to daydream, but my mind kept wandering.
Join Date: Jan 2011
Posts: 2,639
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Quote:
Originally Posted by A2G
I started getting responses to my emails and faster than Sideshow! Carolyn is great, she has been responding to all my e-mails!
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Carolyn for president!
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11-01-2014, 02:49 PM
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#897
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Have you ever imagined a world with no hypothetical situations?
Join Date: Mar 2007
Location: The BUCKEYE State
Posts: 9,924
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Yeah, Carolyn is great. She got back to me Thursday and I had the Fed Ex label to send back my defective by Friday.
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11-01-2014, 02:50 PM
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#898
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Kiss my shiny metal arse!
Join Date: Apr 2012
Posts: 4,230
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They are all great 
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11-01-2014, 03:34 PM
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#899
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Savage Dragon
Join Date: Mar 2007
Location: Las Vegas Nevada USA
Posts: 8,447
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Im glad we are getting this worked out. It really hurts when we get emails from collectors that feel we are ignoring them. Thats never the case. We just werent really prepared for how fast we are growing.
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11-01-2014, 05:12 PM
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#900
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I was trying to daydream, but my mind kept wandering.
Join Date: Jan 2011
Posts: 2,639
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Quote:
Originally Posted by PopCultureShock
Im glad we are getting this worked out. It really hurts when we get emails from collectors that feel we are ignoring them. Thats never the case. We just werent really prepared for how fast we are growing.
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that's what i keep telling my buddy (who's waiting on a response for his case #202)
i told him look their is no reason for them to not reply back but to be honest they are growing so damn fast.
looks like everything is starting to balance itself out with the growth and that is great news.
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