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01-31-2020, 04:07 AM
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#281
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The Spirit
Join Date: May 2019
Posts: 301
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Between my best friend and I, we've ordered a ton of stuff through TH. Here's a list of our issues: Starfire was supposed to be out in August of 2019. Robin was July-September of 2019. Batgirl was September-November of 2019. Green Lantern is supposed to be out in February. Hawkgirl's whole thing just sort of fell to pieces. Superman's release was a botch. He was delayed for a long time and then the replacements never materialized. The Robin EX was changed from fitting three statues to two statues--to being an exclusive connective piece and unique Robin base (but only after several months of promises to show his base that never materialized).
So, I've spent well over $1,000. So far, I have a poorly made Superman and a decent Batman.
My best friend has nothing to show for it and he spent around $700.
All of our orders are fully paid for and have been for a VERY long time.
Chad is a wonderful human being, but his company has lost much of my faith. I really hope he gets things together, because I personally love TH's art style and think the brand has a ton of potential.
Speculative Fiction, on the other hand, is an amazing human being and is constantly on top of things. If he makes a mistake, I have full confidence that he will correct it. I can't say enough about him. He's just terrific.
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01-31-2020, 04:11 AM
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#282
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The Spirit
Join Date: May 2019
Posts: 301
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Quote:
Originally Posted by BrandonJF
After all the horror stories, I was pretty worried when I received a broken Catwoman. I was starting at a point of little patience since I expected the worst based on what had been mentioned in this forum.
I received same-day replies to my e-mail and a replacement body was sent out almost right away. The replacement had the end of the whip broken off. I received another same-day reply followed by Chad shipping another one the same day. I think I received three Catwoman statues within a 2 week period.
I'm not relaying that to discount anyone's issues. But, that is a recent experience that may be indicative of where they are currently at.
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That's truly awesome. Maybe they're getting it together. I would love to see Tweeterhead become a thriving, successful company. They are reasonable in their pricing and seem very ambitious. I think Chad has dialed it back with ramping up expectations--and that's probably a wise business move.
I look forward to seeing what they're offering in the future. If word-of-mouth improves and I feel a bit more confident my issues will be addressed within a reasonable time frame (and if Robin and GL really impress me when I get them), I'd love to continue doing business with TH. They have some cool looking statues.
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01-31-2020, 10:45 AM
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#283
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Jul 2008
Posts: 2,216
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Quote:
Originally Posted by mmk123
and what happened to the damaged ones Brandon? Was it hammer time?
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Nope. With one replacement, the body was sent alone. The other one was complete with the base. So, there really is an almost perfect Catwoman statue with just the end piece of the whip broken off. I didn't do anything with them (they are sitting boxed in my garage) just in case Chad asks for them back (well, really the one that just has the broken whip - the other might as well be thrown away).
That is one other recommendation for Chad - have people smash these things. Otherwise, the market is going to be flooded with messed up Supermans (although, I know he said he was going to have people smash those).
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02-01-2020, 01:45 AM
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#284
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The Spirit
Join Date: May 2019
Posts: 301
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Quote:
Originally Posted by BrandonJF
Nope. With one replacement, the body was sent alone. The other one was complete with the base. So, there really is an almost perfect Catwoman statue with just the end piece of the whip broken off. I didn't do anything with them (they are sitting boxed in my garage) just in case Chad asks for them back (well, really the one that just has the broken whip - the other might as well be thrown away).
That is one other recommendation for Chad - have people smash these things. Otherwise, the market is going to be flooded with messed up Supermans (although, I know he said he was going to have people smash those).
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While you're absolutely correct, he should ship them and ask for smashed pictures after the person receives it. I don't trust TH enough to smash my statue at this point. I will smash it AFTER I get the part. Just adopt Sideshow's policy that essentially stops working w/ customers who don't follow through.
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02-01-2020, 12:57 PM
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#285
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Borrow money from a pessimist, they don't expect it back.
Join Date: Dec 2015
Posts: 789
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From Chad:
(Darkseid) “...Going back up on Tuesday and we’re including an extra part for the EX customers. Extra right hand holding a mother box...”
And one more pice of news
“... Payment plan too. $50. down and 5 monthly payments! Flat rate shipping on all US orders!...”
That mean 2 EX parts... mother box hand and calm portrait
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02-01-2020, 03:57 PM
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#286
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The Green Hornet
Join Date: Oct 2018
Location: USA
Posts: 2,739
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Quote:
Originally Posted by AlexT
Extra right hand holding a mother box...”
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F yeah!
I just read FB and we will be getting 2 mother boxes.
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02-01-2020, 05:40 PM
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#287
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Tweeterhead
Producer
Join Date: Aug 2010
Posts: 97
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Hey Slow17motion.
I recall our conversation, and I know we shipped you that glove. I do have extra so please...send me a pm with your email address and I will make sure to get you another one out.
I'm sorry you;re as unhappy with us (me) as you are. I take these things so personally and again, like the last time we talked on a Saturday, I couldn't believe that I had made you so unhappy on a weekend that I would hope we were all having a good time. I truly am sorry for your aggravation. You've got my number and can call anytime.
That being said, you're the kind of customer that is at the top of my list to turn your experience around.
Hopefully in a few months you will think better of us (me)
Thanks and feel free to drop me a line any time!
C
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02-02-2020, 09:45 AM
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#288
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I was arrested for selling illegal-sized paper.
Join Date: Jun 2015
Location: Oklahoma
Posts: 2,845
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Quote:
Originally Posted by AlexT
From Chad:
(Darkseid) “...Going back up on Tuesday and we’re including an extra part for the EX customers. Extra right hand holding a mother box...”
And one more pice of news
“... Payment plan too. $50. down and 5 monthly payments! Flat rate shipping on all US orders!...”
That mean 2 EX parts... mother box hand and calm portrait
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Sweet!
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02-03-2020, 08:22 PM
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#289
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Zot
Join Date: Jan 2015
Posts: 5,640
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New EX 2 Mother Boxes
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02-04-2020, 07:31 AM
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#290
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Borrow money from a pessimist, they don't expect it back.
Join Date: Dec 2015
Posts: 789
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Quote:
Originally Posted by craigcliff1
New EX 2 Mother Boxes
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Don’t forget about the hand with tattered Superman cape.
So EX:
-additional portrait (calm face)
-hand with motherbox (two motherboxes with different paint apps)
-hand with tattered SM cape
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