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08-07-2014, 02:48 AM
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#661
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Zot
Join Date: Sep 2012
Location: United Kingdom
Posts: 5,628
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I think the customer service must have a backlog of emails to go through since SDCC.
I've had replies in 2-3 days, but expect it will take a week this time.
Anyone have had to wait longer than a week recently?
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08-07-2014, 02:51 AM
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#662
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Kiss my shiny metal arse!
Join Date: Apr 2012
Posts: 4,230
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Quote:
Originally Posted by SuperJ300
I think the customer service must have a backlog of emails to go through since SDCC.
I've had replies in 2-3 days, but expect it will take a week this time.
Anyone have had to wait longer than a week recently?
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They always answer. Sometimes they are busy and we just have to wait 
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08-07-2014, 03:11 PM
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#663
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Hercules
Join Date: Oct 2006
Location: San Diego
Posts: 14,169
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Still waiting for a response that I sent over the weekend and again on Tuesday.
Might be time to hire a temp to work the emails
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08-08-2014, 09:09 PM
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#664
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Phoenix
Join Date: Aug 2009
Posts: 12,830
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I paid with paypal 53.00 shipping for my scorpion bust on July 25. It's sitting in my paypal account marked as unclaimed.
Last edited by FROBAY; 08-08-2014 at 09:11 PM.
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08-08-2014, 09:09 PM
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#665
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Phoenix
Join Date: Aug 2009
Posts: 12,830
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I paid with paypal 53.00 shipping for my scorpion bust on July 25. It's sitting in my paypal account marked as unclaimed.
I've emailed customer service but never get a reply.
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08-08-2014, 09:10 PM
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#666
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Justice League
Join Date: Sep 2012
Location: Woodstock, GA
Posts: 270
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Quote:
Originally Posted by FROBAY
I paid with paypal 53.00 shipping for my reptile bust on July 25. It's sitting in my paypal account marked as unclaimed.
I've emailed customer service but never get a reply.
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There is no Reptile Bust
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08-08-2014, 09:11 PM
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#667
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Phoenix
Join Date: Aug 2009
Posts: 12,830
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Quote:
Originally Posted by mkkollector81
There is no Reptile Bust
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I meant scorpion
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08-08-2014, 10:59 PM
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#668
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Frackin!
Join Date: Sep 2010
Posts: 21
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Do PCS provide Shipping trucking number?
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08-08-2014, 11:09 PM
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#669
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Teen Titans
Join Date: Jul 2013
Posts: 3,717
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Yes.
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08-09-2014, 01:51 AM
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#670
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A day without sunshine is like... night.
Join Date: Aug 2013
Location: Michigan yep lots of lakes
Posts: 231
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Ive recently sent three emails to PCS customer service. First one dated July 30th, follow up on August 2nd, and my last email on August 5th. I still have not recieved a response. Issue was I ordered and paid in full for one of the MK ninjas many moons ago. It was the exclusive. I have the PCS email reciept stamped exclusive. My shipping invoice came up as a reg with specific instructions to mark my shipping payment as a reg. Looks like this is the thread to post customer services issues in.
Any advice?
Thank you
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