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Old 02-12-2016, 01:41 PM   #1
Tacheyon
A day without sunshine is like... night.
 
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Specfiction Shop - Issues

I am not sure where else to turn but I do know that some people here have ordered from specfictionshop.com before. I had pre ordered (and paid in full) a Gaming Heads Tali Statue last July when I had a bit of money and I thought it would be out by Winter Q1.

Well that release date came and went and due to current economic and financial changes I need to cancel and get a refund on that order.

I have e-mailed them and used their leave a message function on their website for the last 2 weeks and I haven't heard anything.

Is this normal? Or is it because no one is "manning the phone"?

Anyone else have this problem?

Thanks for any replies to this.
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Old 02-12-2016, 01:53 PM   #2
vinnnie
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The guy is a member here:

http://www.statueforum.com/member.php?u=62206

Used to have an own section (under 'Just the facts...'), but I guess thats gone now.


Send him a PM.
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Old 02-12-2016, 02:00 PM   #3
Spec Fiction
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Quote:
Originally Posted by Tacheyon View Post
I am not sure where else to turn but I do know that some people here have ordered from specfictionshop.com before. I had pre ordered (and paid in full) a Gaming Heads Tali Statue last July when I had a bit of money and I thought it would be out by Winter Q1.

Well that release date came and went and due to current economic and financial changes I need to cancel and get a refund on that order.

I have e-mailed them and used their leave a message function on their website for the last 2 weeks and I haven't heard anything.

Is this normal? Or is it because no one is "manning the phone"?

Anyone else have this problem?

Thanks for any replies to this.
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Old 02-12-2016, 05:41 PM   #4
dao2
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20 minutes ;p pretty fast response time ^^ Yeah I always hate those message functions on sites, I never seem to get a reply. I sent a message to gaming heads on their site a couple weeks ago still haven't received a response
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Old 02-12-2016, 11:30 PM   #5
zeus
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He always replied to my messages I send through the web site
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Old 02-13-2016, 09:16 AM   #6
FROBAY
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delete

Last edited by FROBAY; 03-31-2016 at 11:45 AM.
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Old 02-28-2016, 02:22 AM   #7
Tacheyon
A day without sunshine is like... night.
 
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So I when I last talked to these guys was 2 weeks ago on the 13th and the issue was to be taken care of. Since then I have heard nothing back. I have PM'd the guy, I have e-mailed him, and gave him a secondary e-mail in case my primary one was screwing up. And still nothing.

So I am posting here again one last time before I go through my CC company to get any action done.
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Old 02-28-2016, 03:46 AM   #8
kakarot117
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Due to issues on here I will never purchase from spec fiction. Thanks
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Old 02-28-2016, 05:54 AM   #9
Silas Loki
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Quote:
Originally Posted by kakarot117 View Post
Due to issues on here I will never purchase from spec fiction. Thanks
Why?
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Old 03-01-2016, 04:32 PM   #10
Formula009
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I had ordered an XM Hawkeye that took a little longer than expected to arrive, (due to issues out of Specs control) , they were always good @ getting back to me and i ended up getting hawkeye eventually. It was worth the wait and I'll certainly buy from them again (I have other orders with them now in fact)
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