Statue Forum 

XM Studios

StatueForum on Twitter StatueForum on Facebook StatueForum on YouTube
Go Back   Statue Forum > Statue Talk - Forum Supporters > Pop Culture Shock

Closed Thread
Thread Tools
Old 01-03-2018, 04:17 AM   #1
Super Moderator
Join Date: Aug 2008
Location: London U.K
Posts: 6,474
PCS Customer Service Message

“Happy New Year from PCS Collectibles!

2017 is over and it is time to start looking ahead and making changes that will streamline the customer service experience for everybody. As most of you know, Anthony and I have already made many changes that have dramatically shortened our customer service response times and made communicating with us easier.

One additional change we will be making starting immediately is to close the long running CS thread. We would ask that all customer service questions go directly to our email address, This will help us keep track of every case that comes in and maintain one point of contact for all customers. We found ourselves stretched thin with some customer service questions here, in other forums or groups plus direct emails, and in some cases, the same questions from the same people were being asked in all places at the same time which tends to confuse the situation and makes answering these questions very inefficient.

We will still be very active in our forum and 100% support the Statue Forum community as well as our dedicated fans. We will still provide you guys with sneak peaks and the inside scoop on new products.

Thank you once again for your continued support. Without you, we would not have a company and we take that fact very seriously. Look for additional customer service and website improvements very soon.”

Mark Martin

Last edited by SARFARAZ; 01-03-2018 at 04:50 AM.
SARFARAZ is offline  
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Powered by vBadvanced CMPS


All times are GMT -4. The time now is 05:53 AM.

Powered by vBulletin®
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.