Quote:
Originally Posted by actionjackson83
So what you're saying is the website sucks because you couldn't get an AP? well once you get used to all the menus etc you'll be just fine....
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No that is not the reason I dislike the New website and not scoring an AP Just added to the flame.
The main reason I do not like the new site is due to them taking away PayPal options and only using PayPal for full payments...
I been with PayPal over 10 years and it is much more convenient then using my card info and if you don't know PayPal has a feature called "Pay After Delivery" which PayPal pays instantly for the transaction as I am responsible to pay at a later date giving easier ways to help budget. Kind of like a temporary credit with no interest attached.
I have used PayPal to buy from PCS with full payments as well as I did a few payment plans and a couple deposits all with PayPal... I am in good standing and the process to use PayPal to even make payments with the PayPal invoices is a great feature...
For customers that pay on time and never abused PayPal or PCS payments should still be allowed to pay with PayPal.
It's not my fault a few bad grapes pre order too many items, suck at budgeting and then don't make payments to PCS. Therefore; the reason PCS is taking away the PayPal feature for payment plans and deposits due to those few bad seeds.
Certain collectors pre order too much and then when the invoices for PayPal come along they don't pay on time and that created a headache for PCS.... SHAME on the customers that used PayPal and can't make your payments on time... How about those customers can only pay with Money Orders since they ruined it for good standing PayPal users and still keep PayPal for customers that don't abuse the payment plan and deposit option.
So, its not just about me not getting an AP From the new sites slower process. It's the fact that I now have to upload my credit card info which I don't want to do for many reasons and the ordering process with PayPal was already good for many customers!
The payment process is not what needed fixing for a new website and what the site really needed was the ability to see your orders on file and a order history in which they did add to this new site... That was one of the big issues on the old sites, but ordering with PayPal was never the issue!
There should be a default for customers that want there main payment to be PayPal and for customers that want to use their credit card, that can be there default payment.
I want to be able to select my option to pay in full, plan or deposit and take me to check out right away instead of me now having to select the pay option and after still have to select the shopping cart to be brought to the check out page. That is an extra step to finally reach the check out and just not needed slowing the order process down.
Even at Sideshow having my card info saved on file, I can instantly make a purchase within seconds on their site, but this new PCS site does not compare and needs to be tweaked...
The New site is ok, but needs improvements.
Please, bring back full features of PayPal the way it was before and give customers the option the way they want to pay and PayPal is continually growing, so why gear away from it PCS?