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Old 05-10-2019, 06:56 PM   #1251
Hellboy
Right Hand of Doom
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Quote:
Originally Posted by Phoenixblazes View Post
Supposedly replacement stock (even when it’s for full replacement) is completely different from the numbered edition stock.

Sideshow products are sometimes treated the same as well. I needed to get my Sideshow Wolverine PF fully replaced when they were first shipping out, and I still had to wait a month for their unnumbered replacement stock to arrive. They just wrote my edition number on the replacement statue and boxes.
Yeah, I’ve heard the reasoning but still think it makes zero sense. It basically sends a message to existing paying customers that they’re not as important as new customer when all you have to do is get a full refund and then re-order. Unnecessary and time consuming hoops to jump through is not a good customer experience. One of the many reasons I’m done with this company.
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Old 05-13-2019, 10:34 AM   #1252
Nugchompa
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Originally Posted by Hellboy View Post
Yeah, I’ve heard the reasoning but still think it makes zero sense. It basically sends a message to existing paying customers that they’re not as important as new customer when all you have to do is get a full refund and then re-order. Unnecessary and time consuming hoops to jump through is not a good customer experience. One of the many reasons I’m done with this company.
I had to point out how ridiculous this was when my Skratch statue arrived broken and they said there were no replacements. Eventually they authorized an exchange.
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Old 05-14-2019, 03:36 PM   #1253
floreairfoot
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I don't know what the hell is going on with SS's delay of Catwoman, so I canceled, got my NRD back, and ordered directly from P1... I don't know if it'll be any faster though. Oh well.
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Old 05-14-2019, 04:42 PM   #1254
Nugchompa
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Originally Posted by floreairfoot View Post
I don't know what the hell is going on with SS's delay of Catwoman, so I canceled, got my NRD back, and ordered directly from P1... I don't know if it'll be any faster though. Oh well.
Here is to hoping for the best, but if something does go wrong, please let us know how smoothly Prime 1 handles it.
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Old 05-15-2019, 12:01 PM   #1255
floreairfoot
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Will do!
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Old 05-18-2019, 08:58 AM   #1256
bdlovelace
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Catwoman Vol 5 #14 due August 14th, 2019 (Artgerm Variant). Let’s hope Prime1 adds this to their Artgerm line of statues. Would be a dream come true.
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Old 05-18-2019, 08:46 PM   #1257
Shoo
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Originally Posted by bdlovelace View Post
Catwoman Vol 5 #14 due August 14th, 2019 (Artgerm Variant). Let’s hope Prime1 adds this to their Artgerm line of statues. Would be a dream come true.
Actually...



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Old 05-18-2019, 09:06 PM   #1258
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Old 05-18-2019, 09:08 PM   #1259
crimsinwing1989
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Quote:
Originally Posted by bdlovelace View Post
Catwoman Vol 5 #14 due August 14th, 2019 (Artgerm Variant). Let’s hope Prime1 adds this to their Artgerm line of statues. Would be a dream come true.
Love these artgerm catwoman variants.
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Originally Posted by Shoo View Post
Actually...



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Old 05-18-2019, 09:20 PM   #1260
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This is incredible news!

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Actually...



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