Yeah I didn't have any issues with Ikea shipping either, they called me to say they would deliver the next day between 10am - 2pm
The next day I get a call from them saying they will be at my house in about 20 mins... since my work is only 5 mins away from my house I just drove over there and meet them, signed for it and they put the boxes inside my living room for me...
Sounds like issues might arise if you can't be home for delivery... It's not UPS or FedEx but a trucking shipping company so they don't have much flexibility if you can't be home to sign for it..