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Old 10-31-2018, 06:00 AM   #611
euroazn_boy
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Join Date: Sep 2018
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Just want to thank Miguel and Prototypez team for replacing a damaged Shin Akuma head.

You guys rock!!!
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Old 03-26-2019, 01:09 PM   #612
StatueEcon101
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Join Date: Jan 2013
Posts: 240
Really I have 3 statues with flaws. Akuma's eyes do not light up as bright as shins, Have to turn out the lights to even see its on.
Magnets fell out of the GI. Other Gi's do not line up well. I contacted them when the Akuma's arrived. I got an email 6 months later saying something was shipping from Prototypez via paypal. Checked the tracking and it did not exist. Emailed Eric and he said take care of this Miguel. Nothing happened.

Very disappointed with them since I have bought even the 1/6 kits of ryu, sagat and ken x2 each. I was cheering for this company to take off but seems I have to come to the forums to get attention.
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Old 03-29-2019, 07:36 PM   #613
ZKULPTOR
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Quote:
Originally Posted by StatueEcon101 View Post
Really I have 3 statues with flaws. Akuma's eyes do not light up as bright as shins, Have to turn out the lights to even see its on.
Magnets fell out of the GI. Other Gi's do not line up well. I contacted them when the Akuma's arrived. I got an email 6 months later saying something was shipping from Prototypez via paypal. Checked the tracking and it did not exist. Emailed Eric and he said take care of this Miguel. Nothing happened.

Very disappointed with them since I have bought even the 1/6 kits of ryu, sagat and ken x2 each. I was cheering for this company to take off but seems I have to come to the forums to get attention.
I apologize for this, please if this ever happens again just email me.
I have sent this to Miguel,
Please can you re-send an email to : erick@prototypezstudios.com
miguel@prototypezstudios.com
We will take care of you.
-Erick
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