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Old 04-19-2012, 03:37 AM   #361
Halcyon
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I just heard, i will receive my replacement in a week or two.
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Old 04-19-2012, 09:17 AM   #362
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I just heard, i will receive my replacement in a week or two.
Hope it will be fine.
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Old 08-08-2012, 04:23 PM   #363
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It is close to 4 months since I received my Medusa AP and I still have not received the extra breast plates, or the name plate. My AP still has no indication it's an AP at all since I never received a certificate stating so, nor is the statue numbered in any way or singed as it was supposed to be. I have emailed Arahom twice and have received prompt replies but always with an excuse that another project is being worked on. The last email i received two months ago stated the "extras", as he calls the missing items, will be shipped after SDCC and after the Angel of Death statue was finished.

Is anyone else in the same situation? My patience is quickly starting to run out.
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Old 08-08-2012, 05:38 PM   #364
jye318
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Originally Posted by pppccclll View Post
It is close to 4 months since I received my Medusa AP and I still have not received the extra breast plates, or the name plate. My AP still has no indication it's an AP at all since I never received a certificate stating so, nor is the statue numbered in any way or singed as it was supposed to be. I have emailed Arahom twice and have received prompt replies but always with an excuse that another project is being worked on. The last email i received two months ago stated the "extras", as he calls the missing items, will be shipped after SDCC and after the Angel of Death statue was finished.

Is anyone else in the same situation? My patience is quickly starting to run out.
same here, I have even post on the ss freak forum, and same thing, need to contact the owner, I wander any other ap owner care about this??
extra breast plate, name plate, coa etc......
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Old 08-08-2012, 08:37 PM   #365
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Originally Posted by pppccclll View Post
It is close to 4 months since I received my Medusa AP and I still have not received the extra breast plates, or the name plate. My AP still has no indication it's an AP at all since I never received a certificate stating so, nor is the statue numbered in any way or singed as it was supposed to be. I have emailed Arahom twice and have received prompt replies but always with an excuse that another project is being worked on. The last email i received two months ago stated the "extras", as he calls the missing items, will be shipped after SDCC and after the Angel of Death statue was finished.

Is anyone else in the same situation? My patience is quickly starting to run out.


color me shocked...

sorry to hear it man, unfortunately, with some companies, bad forum posts get more attention than emails, so hopefully you'll have it soon.
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Old 08-08-2012, 09:32 PM   #366
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color me shocked...

sorry to hear it man, unfortunately, with some companies, bad forum posts get more attention than emails, so hopefully you'll have it soon.
Hmmm, interesting. Another story of poor customer service? Who would've thought.
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Old 08-09-2012, 01:16 AM   #367
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Originally Posted by pppccclll View Post
It is close to 4 months since I received my Medusa AP and I still have not received the extra breast plates, or the name plate. My AP still has no indication it's an AP at all since I never received a certificate stating so, nor is the statue numbered in any way or singed as it was supposed to be. I have emailed Arahom twice and have received prompt replies but always with an excuse that another project is being worked on. The last email i received two months ago stated the "extras", as he calls the missing items, will be shipped after SDCC and after the Angel of Death statue was finished.

Is anyone else in the same situation? My patience is quickly starting to run out.
That is unacceptable..At this point I'd contact Averone rather than Arahom and explain the situation
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Old 08-09-2012, 02:02 AM   #368
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That is unacceptable..At this point I'd contact Averone rather than Arahom and explain the situation
I did, and he told me to email Arahom.
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Old 08-09-2012, 02:09 AM   #369
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I did, and he told me to email Arahom.
Wow..Avarone usually takes care of situations like these real quick..
Don't worry you will get this settled eventually..The quality and aesthetics of most of these ARH statues is so good that they're well worth the occasional hassles you may experience
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Old 10-21-2012, 12:20 AM   #370
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Did anybody get their extra breast plate AND name tag for their AP Medusa? I didn't get anything yet....it had been 6 months since I received my AP Medusa.
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