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Old 06-21-2017, 12:44 PM   #2471
PCSRebecca
Producer
Producer
 
Join Date: Feb 2016
Posts: 258
Quote:
Originally Posted by Agoniste View Post
Hi!
When is my order going to be shipped???
Invoice 3324
Also I have a case opened for my Sub-Zero 1:3
Case # 22045
Hello,

Sorry for the delay. We are currently prepping more statues for shipping.

Jon will assist you with your pending case as soon a he can. He's elbow deep in QC right now! But he'll be back to assist you soon.
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Old 06-21-2017, 11:42 PM   #2472
Mace Handowan
42.7 percent of all statistics are made up on the spot.
 
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Join Date: Jan 2007
Location: Germany
Posts: 158
Quote:
Originally Posted by PCSRebecca View Post
Hello,

Thank you for your patience. We are still catching up on older cases but I've sent your case number to accounting to try and speed things up.
Hi Rebecca,
thanks a lot :-). Keep up the fantastic work.
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Old 06-22-2017, 05:56 PM   #2473
apellica
Artificial Intelligence usually beats real stupidity.
 
Join Date: Sep 2014
Posts: 397
I finally got my refund. Thank you Rebecca for helping me push this thru....it has been a long wait.
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Old 06-22-2017, 05:57 PM   #2474
Old Snake
I am da law!
 
Join Date: Jul 2008
Posts: 1,088
Waiting 5 months on mine.. they send invoices early though, with frequent reminders to their credit.
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Old 06-23-2017, 01:23 AM   #2475
Scorpion1981
Doh!
 
Join Date: May 2017
Posts: 15
Case #22176
Hello, please give me as soon as possible my refund.
Thank You
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Old 06-23-2017, 01:00 PM   #2476
PCSRebecca
Producer
Producer
 
Join Date: Feb 2016
Posts: 258
Quote:
Originally Posted by Old Snake View Post
Waiting 5 months on mine.. they send invoices early though, with frequent reminders to their credit.
Hello,

Please PM me your case number or email address the request was sent from and I'll make sure this is sent ASAP!
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Old 06-23-2017, 01:01 PM   #2477
PCSRebecca
Producer
Producer
 
Join Date: Feb 2016
Posts: 258
Quote:
Originally Posted by Scorpion1981 View Post
Case #22176
Hello, please give me as soon as possible my refund.
Thank You
Hello,

I'll send your request over to accounting today (: We're still working on catching up, but we're almost there so you shouldn't be left waiting too long.
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Old Yesterday, 06:07 PM   #2478
Olrox
Doh!
 
Join Date: Jun 2017
Posts: 1
Baraka Ex Arms

Hello Rebecca/Jerry/PCS

I am wondering if PCS have any spare Baraka 1:4 exclusive arm replacement. I am willing to pay for them if necessary since the arms I initially received are broken and it was my fault. Let me know if you need my Baraka proof of purchase. If none are available then no worry I will just stick with the regular arms.

Thank you
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Old Today, 05:54 PM   #2479
strife87
The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
 
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Join Date: May 2015
Location: Michigan
Posts: 3,396
Case 21572

I was told 5-10 business days on June 2 for my refund. looking for an update as i know cs is playing catch up.

Thanks
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