December 30, 2019 Update
Hi There…
GREAT news to end the year on. Besides Gwen, we have added Viki to the Tweeterhead team. Viki will be working from 9am to 1pm Monday thru Friday. For those of you that haven’t heard back from us…those days are officially over as Viki will be solely customer service. Viki will also be handling the customer service hotline. We’ll publish that number next Monday! Viki’s help will make a huge difference for 2020!!!
Please welcome her to our little family!!
Also, we have established one email for all of your questions and concerns.
Tweeterhead@tweeterhead.com is the place to write. On April 1, we will be deleting the contact@ and info@. This move will make it much smoother sailing for sure!!
As always, THANKS for everything!!
January 3, 2020 UPDATE!!!
Hey There,
Wanted to update you on two things...
1. New Customer Service is 415-416-2310. Viki will be available from 9am-1pm M-F. If you don't get her live, leave a message and she will get back to you.
2. We're going to be disabling fb messenger on Monday, Jan 6th. Although, it appears an easy was to communicate with us, it's actually very difficult when you are managing hundreds of messages at once. PLEASE email us at
tweeterhead@tweeterhead.com from now on. This will be your one stop shop email!!
SO happy to be starting off the new year with these two things in place. It's going to be a major improvement over the last few years!
Hope you had a great New Years and have a GREAT weekend!!
C