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Old 01-06-2017, 06:21 PM   #1
Josh-a-tron
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ARH Complaints Thread

Okay since no one else seems to want to do it and the "other" thread was closed I figured I'd start one for the people that need one even though I mostly lurk in this section.

Please feel free to voice your complaints, I'd prefer respectfully and discuss issues you feel are ongoing with the statues being produced.

Also, ARH representatives can feel free to come in and address the issues indivdually or in mass as they see fit.

If mods feel this is inappropriate, feel free to close this thread, however I think this might be a better alternative to multiple threads or...well that other thing.

Good collecting to you all.
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Old 01-06-2017, 07:36 PM   #2
Gyro Zeppeli
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I look forward to reading this thread every day from here on out.
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Old 01-08-2017, 07:26 PM   #3
yeek
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So will the new year bring a new ARH? Should I inquire about my broken Achilles that's been with them since the beginning of November or is it still too early?
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Old 01-09-2017, 01:31 PM   #4
gogo13
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ARH posted on Facebook to call them if you havent received your statues. Over 2 month and 4 calls. No shipment notice.

I'm glad there making new statues in there Youtube videos.There busy making new statues . They forgot to ship statues out that are paid for by customers. Sad, I lIke Arh but I'm losing interest. I'm going to open a CC dispute soon..
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Old 01-09-2017, 01:39 PM   #5
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Quote:
Originally Posted by gogo13 View Post
ARH posted on Facebook to call them if you havent received your statues. Over 2 month and 4 calls. No shipment notice.

I'm glad there making new statues in there Youtube videos.There busy making new statues . They forgot to ship statues out that are paid for by customers. Sad, I lIke Arh but I'm losing interest. I'm going to open a CC dispute soon..
That's always what they say but all you get is an unqualified CS rep giving excuses and misinformation.

That's if you're lucky enough to get someone to answer the phone during their "customer service" hours.
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Old 01-09-2017, 02:00 PM   #6
gogo13
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Originally Posted by Valkyrie View Post
That's always what they say but all you get is an unqualified CS rep giving excuses and misinformation.

That's if you're lucky enough to get someone to answer the phone during their "customer service" hours.
It takes multiple tries to get thru to someone. The 4 call i spoke with someone were all over 45 minutes each.

I see their Youtube videos. They just clear there work area but there lot of boxes still not shipped out. ? Collectors are waiting.. Hire someone part time to do shipment.
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Old 01-09-2017, 02:02 PM   #7
Valkyrie
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Originally Posted by gogo13 View Post
It takes multiple tries to get thru to someone. The 4 call i spoke with someone were all over 45 minutes each.

I see their Youtube videos. They just clear there work area but there lot of boxes still not shipped out. ? Collectors are waiting.. Hire someone part time to do shipment.
Apparently, the latest story going around is they can't even afford to ship statues much less hire someone.
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Old 01-09-2017, 04:03 PM   #8
gogo13
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Just got an email reply stating ARH is having trouble shipping.

Edit: No ETA or reason.

This is for a fully paid including shippin Death Dealer1, Barbarian EX and Huntress Ex. No sign of any shipping notice.
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Old 01-09-2017, 05:29 PM   #9
yeek
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Originally Posted by gogo13 View Post
Just got an email reply stating ARH is having trouble shipping.

Edit: No ETA or reason.

This is for a fully paid including shippin Death Dealer1, Barbarian EX and Huntress Ex. No sign of any shipping notice.
Uh, what does this mean?
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Old 01-09-2017, 06:08 PM   #10
gogo13
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Originally Posted by yeek View Post
Uh, what does this mean?
I try calling Arh during my lunch time today. Which is 11 am CST. I left a message. I received an email in reply stating they look at my info and they are having difficulties shipping and I will get a notice.

I have three statue paid in full. They could have shipped at least one of them since they got shipment. Their efforts doesn't seem focus on shipping the old statues. They are trying to promote and sell there new stuff. I think ARH makes very good statues but this long wait with past promises to ship is starting to test my patience
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