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04-06-2016, 01:24 PM
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#1681
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Birdman
Join Date: Apr 2006
Location: Quelque part entre les ombres
Posts: 384
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Quote:
Originally Posted by PopCultureShock
Sorry about that.
Someone bungled it.
im making sure it goes out tomorrow and we will refund your shipping payment.
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Ok thank you, I'll be waiting then.
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04-06-2016, 09:51 PM
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#1682
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Experience is something you don't get until just after you need it.
Join Date: Jan 2014
Location: An hour's drive from Hell's Half Acre
Posts: 1,151
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Big thanks to Sara for helping me with my Skeletor replacement! I appreciate the very prompt, professional correspondence. Thank you! 
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04-13-2016, 11:32 AM
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#1683
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Justice League
Join Date: Sep 2012
Location: Woodstock, GA
Posts: 270
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Can PCS please look into case #10996?
Been waiting for 2-3 weeks for a reply
Thanks
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04-13-2016, 01:03 PM
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#1684
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Sailor Moon
Join Date: Jan 2009
Location: France
Posts: 1,282
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PCS Customer Service
Please, can you look at the Case #10626, I sent email today to close the case, I found a solution
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04-18-2016, 10:12 PM
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#1685
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Frackin!
Join Date: Aug 2014
Posts: 28
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Hey PCS
I had to create a new PayPal account and emailed customer service to transfer my current pre-orders over. Has been almost 3 weeks and no reply. Please let me know if my orders have been transferred. Case number is #11028.
Thanks!
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04-28-2016, 12:44 PM
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#1686
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Doh!
Join Date: Apr 2016
Posts: 5
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Hi everyone! I need help! I try to visualiza my orders in the pcs website but the section "my orders" is ever undergoing maintenance. Why?? Thanks
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04-28-2016, 01:45 PM
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#1687
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Producer
Producer
Join Date: Feb 2016
Posts: 382
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Quote:
Originally Posted by Davidetruz
Hi everyone! I need help! I try to visualiza my orders in the pcs website but the section "my orders" is ever undergoing maintenance. Why?? Thanks
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Hello,
I'm sorry for any inconvenience this has caused you. ): Please email us at customerservice@pcstoy.com and I will be more than happy to give you a list of your current pre-orders. (:
Thank you!
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04-28-2016, 01:54 PM
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#1688
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The Masters of Evil
Join Date: Jun 2008
Location: N. Ireland
Posts: 5,578
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Quote:
Originally Posted by PCSRebecca
Hello,
I'm sorry for any inconvenience this has caused you. ): Please email us at customerservice@pcstoy.com and I will be more than happy to give you a list of your current pre-orders. (:
Thank you! |
With all due respect, this area of your website has been under construction for way too long. As customers and long term buyers from your company, we really need to have a legitimate way of seeing our current orders without having to wait 1-2 weeks for email responses.
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04-28-2016, 01:59 PM
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#1689
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Doh!
Join Date: Apr 2016
Posts: 5
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Quote:
Originally Posted by PCSRebecca
Hello,
I'm sorry for any inconvenience this has caused you. ): Please email us at customerservice@pcstoy.com and I will be more than happy to give you a list of your current pre-orders. (:
Thank you! |
Hi Rebecca! Thank you for you help! Yesterday I sent an email to your customer service about it . This week a user has transferred to my account a pre order (it was my first time) and I just wanted to see it online .
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04-28-2016, 02:01 PM
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#1690
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Justice League
Join Date: Sep 2012
Location: Woodstock, GA
Posts: 270
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Quote:
Originally Posted by samhain81
With all due respect, this area of your website has been under construction for way too long. As customers and long term buyers from your company, we really need to have a legitimate way of seeing our current orders without having to wait 1-2 weeks for email responses.
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Because there are no good IT people in California
 
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