Quote:
Originally Posted by kagero_no_mai
Actually the reported cases of defects have been pretty low for He-man: they are actually just a few, while I see many posters saying their statue came with no issues.
There have been much more breakages/paint defects with other statues (Scorpion and Akuma/Gouken diorama anyone?) so, at least for now, as far as He-man is concerned I see nothing that their good customer care can't handle.
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I hope, however, if someone can explain the causes of the cracks, and reassure us that you do not take risks with the passage of time, it would be really appreciated.
customer service, in my case, was quick to respond but now they are waiting for me from sending the statue new (hopefully tomorrow). This was my first purchase direct from PCS, and for sure if I am their customer, will depend on how solve my problem. Sorry for the outburst, but the statue is really beautiful and really makes me angry to see it damaged.