Originally Posted by Blacksunn
I personally would go buy some purple or black paint and shade that little area in.
Mine came with a broken horn as well, clean snap and I used epoxy to repair instead of taking a chance getting something worse. You could NEVER tell.
I felt the packaging was sub standard on Illidan. Any pressure to the middle of the carton will impact the piece inside. That's why SO many horns were broken.
I ordinarily would try to fill it in myself, but the area seems slightly tricky as it spills over both the purple and orange-y areas, plus the wings are semi-transparent.
I also noticed what might be some missing black paint on the talons or whatever on the tops of both wings - will likely touch that up myself some day.
Regarding the return question, you'll probably have to ship the damaged statue back before getting shipped the replacement.