Quote:
Originally Posted by MiamiLoco
I think the whole "kicking you out and NOT give you a refund AND ban you for life" is pretty messed up. I hate people causing disrupting but sometimes there are misunderstanding or emergencies. If they want to kick them out, ok fine I get that but if you paid for a movie and don't watch it, shouldn't you get your money back?
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Quote:
Originally Posted by MiamiLoco
Well I wasn't referring to just HER case, I'm talking about the policy in general.
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I am sure they take precautions as to not target someone by mistake, also they gave her 2 warnings before kicking her out. They probably maintain that 3 strike rule in most cases.
Besides, they play their "no mobile usage during movie" policy in their PSAs so prominently, so there is really no excuse.
If they offer a refund, then it defeats the purpose. It means the customer was right. People will continue to misuse the opportunity, they will text, get kicked out and then will opt for a refund.
If there are any real emergencies, people should slowly step out of the screening room to pick the call or to text back. Of course this will also disturb others if you are somewhere in the middle. Respect other people's movie experience. Someone else has paid good money to enjoy their experience at the theatre, one who ruins it for others does not deserve to get their money back.
Movies are meant to transport you to a fictional place and time, giving you the out of reality illusion and experience. The moment a mobile phone lights up or someone talks loudly, that immersed illusion is disrupted. Of course not many people take all this so seriously. Many are used to talking and texting while watching movies on television at home, they expect then can and should be allowed to do the same at the theatre. Sadly, they are mistaken and they need to learn their theatre etiquette.
