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Well poop, Prime 1 cancelled my pre-order and refunded my money because they said their new website started processing pre-orders when they didn't actually have the bust in stock. Been put back on the waitlist. Anyone else get this email?
"Dear Customers,
We here at Prime 1 Studio appreciate your continued support of our company and we are so thankful for your interest in our high-end, highly detailed statues.
Unfortunately, with the transition of our new website, an error has occurred with PBPR-04LM: Jungle Hunter Predator Bust, Limited Version. The statue was available for Pre-Order on the new website, however we are currently out of stock of this item.
Upon discovering this error, we immediately took steps to rectify the situation and investigate the root cause of the problem. Our development team is actively working to ensure that such errors do not occur in the future and that our website operates flawlessly, providing accurate information to our customers.
We understand that the cancellation of your order may have caused you significant inconvenience and frustration, and for this, we are truly sorry. We acknowledge that we have failed to meet your expectations, and we deeply regret any negative impact this may have had on your experience with our company.
In order to amend this error, we have moved your order to our Waitlist and will allocate 1000 reward points to your account for use on our website.
Once again, we sincerely apologize for the inconvenience and disappointment caused by this error. We highly value your patronage and the trust you have placed in our company. We are committed to ensuring that such errors are not repeated, and we will continue to improve our processes to better serve you."
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