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09-18-2018, 02:26 PM
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#41
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Mephisto
Join Date: Mar 2017
Location: India
Posts: 439
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I am also not able to login into the account.i have two fully paid orders
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09-18-2018, 03:39 PM
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#42
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42.7 percent of all statistics are made up on the spot.
Join Date: Mar 2018
Location: England
Posts: 199
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Me included and I have a fully paid order that isn't on their system after Heather replied to my email
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09-18-2018, 06:00 PM
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#43
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Blue Falcon
Join Date: Jul 2015
Location: Canada
Posts: 556
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What a mess.
I have one fully paid order on my account. Keep us posted on your order Finder40. I want the comfort in knowing that even though our accounts may be toast our paid orders are still safe.
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09-18-2018, 06:50 PM
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#44
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Phoenix
Join Date: Aug 2009
Posts: 12,830
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I’m still trying to access my account.
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09-18-2018, 09:57 PM
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#45
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Chronicle Collectibles
Producer
Join Date: Aug 2014
Posts: 3,478
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Quote:
Originally Posted by Thorondor_33
What a mess.
I have one fully paid order on my account. Keep us posted on your order Finder40. I want the comfort in knowing that even though our accounts may be toast our paid orders are still safe.
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Have no fear, all orders are safe and will be honored. We’re working on it.
- Robert
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09-19-2018, 01:50 PM
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#46
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Blue Falcon
Join Date: Jul 2015
Location: Canada
Posts: 556
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Quote:
Originally Posted by Chronicle CS
Have no fear, all orders are safe and will be honored. We’re working on it.
- Robert
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Thanks Robert. I'm glad to hear our orders are safe but I think you can understand why we're all a little on edge. It has been a substantial amount of time we have not been able to access our accounts.
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09-20-2018, 02:14 PM
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#47
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Justice League
Join Date: Mar 2017
Posts: 269
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Still can’t log on... but I’ll keep waiting.
For those who can log on. Are you now able to payoff or pay down additional payments? Or is it still just regular monthly automatic drafts?
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09-20-2018, 08:10 PM
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#48
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Phoenix
Join Date: Aug 2009
Posts: 12,830
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Looking at the new site. I guess you guys aren't doing in house payment plans? Your using a company, partially?
Also, if you choose straight pay thru Chronicle is the full amount charged or just the deposit and balance when it ships?
Thanks for the info
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09-21-2018, 10:26 AM
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#49
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Mephisto
Join Date: Aug 2014
Posts: 437
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Quote:
Originally Posted by FROBAY
Looking at the new site. I guess you guys aren't doing in house payment plans? Your using a company, partially?
Also, if you choose straight pay thru Chronicle is the full amount charged or just the deposit and balance when it ships?
Thanks for the info
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Good question. Can we just do deposits if we don't use payment plans?
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09-21-2018, 07:45 PM
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#50
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Chronicle Collectibles
Producer
Join Date: Aug 2014
Posts: 3,478
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No, we do not offer deposits.
- Robert
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