The replacement (on the left) is pretty much identical to the original one I recieved, except that it doesn't have the light "scratches" on the side of her shoulder or thigh. So no problems with the second one
The chip in the hair didn't bother me
too much, I'm not going to be anal with Syco.. #1, it's a fair price and it's just fun to have some MK stuff out there.. #2 they're a new company and they do seem to be trying their best and evolving
The reason I asked for a replacement is because there was a break at her head. A clean break, but a break none the less. Because it was clean I was able to hide it in my original pics (and didn't want to create panic or loss in confidence as I was sure they'd fix it):
As for the original one I'm going to destory it. I didn't have to send it back to them I just had to give them photos to confirm, and a few days later a replacement rocked up (along with polite correspondence - great customer service).