More for you guys who are on the fence or curious about how these are done.
Hi Dan,
Thanks for the link and clarification!
It is completely understandable that there is a need for information, especially when past experiences haven't been quite as good as people would have liked, of course.
It's important to us to be very transparent and clear about the process and quality of all our art. And, of course, with any shipping damage that may occur with the shipping of all our artworks, we stand guarantee and will arrange for replacements if needed
We've actually made some new videos to go with the new website, that shows how our prints are made, the quality, etc. which may be nice for some to see.
Unframed prints:
https://vimeo.com/323758464
And also:
Framed prints:
https://vimeo.com/323760916
Liquid Gloss on Dibond:
https://vimeo.com/323761504
Dibond & Diasec on Dibond:
https://vimeo.com/323762220
We're very excited about the World of Warcraft collection ourselves, and the prospect of launching Diablo and StarCraft art in the (near) future, too!
Thank you for your kind words.
Warm regards,
Joy
Cook and Becker
and even more!
Hi Dan,
Just read the thread, and thought I'd add to my last e-mail to perhaps answer some questions.
The epoxy on our artworks does of course not crack after time passes. We offer a lifelong guarantee on our Dibond + Diasec and Acrylic Glass artworks to the original buyer. This is for discoloring, hanging, but, of course, also if the epoxy would crack over time (I noticed I said Dibond + Diasec on Dibond in my last e-mail by mistake, by the way).
What may be also nice to know is that any art bought on our website can be returned within 4 weeks if the person is not satisfied with the quality (which has thankfully never happened).
Concerning our own limited edition runs: Cook and Becker indeed has the official license from Blizzard, and our own editions are unique. This means we offer people certified art giclees of museum-grade, archival quality. The measurements of prints and edition sizes are determined together with Blizzard. It sometimes happens that the same illustration is also used and sold by a different company in poster-form, or, as I read, as an exclusive auction piece. Those works of course differ from the art giclees we offer, since they will have a different size and quality.
As for the promotion from Blizzard: it's incoming
We're currently working on it together with them.
Feel free to let me if there are any other questions or doubts. I'd be more than happy to answer them!
Warm regards,
Joy
Cook and Becker
Sorry if I'm cluttering this space up. I also asked her when the next batch is due to go up or at least an eta. I'll probably hear back tomorrow.