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Old 01-09-2017, 09:57 AM   #21
Valkyrie
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Quote:
Originally Posted by dao2 View Post
I've received one once in like 6 years, and they never followed it up with more delay mails even when it was delayed. What was the last statue you received it on? Of course they're gonna tell you ahead of schedule :PVery recent example, RS PF. No delay emails at all, other then my flex payments being moved.
Most recently, I received an update last month for Angela PF. Delayed from May - July 2017 to July - August 2017. Full Pay order.

As for the ahead of schedule order, that was the Hulk vs. Wolverine maquette. Aug - Oct 2017 to Mar - Apr 2017. Full Pay order.

FYI - I did get an email for Red Sonja PF. Delayed from Nov - Dec 2016 to Dec - Jan 2017. Full pay order.

By the way, I'm not arguing about their motives for sending these notices. I'm arguing your claim that they only send these arrival updates to flex payers.
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Old 01-09-2017, 10:21 AM   #22
Valkyrie
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Quote:
Originally Posted by crimsinwing1989 View Post
And then send said customers to the very forum from which they will discover ARH's misinformation and blatant lying.
Real professional customer service there. What a joke.

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Old 01-09-2017, 11:49 AM   #23
dao2
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Quote:
Originally Posted by Valkyrie View Post
Most recently, I received an update last month for Angela PF. Delayed from May - July 2017 to July - August 2017. Full Pay order.

As for the ahead of schedule order, that was the Hulk vs. Wolverine maquette. Aug - Oct 2017 to Mar - Apr 2017. Full Pay order.

FYI - I did get an email for Red Sonja PF. Delayed from Nov - Dec 2016 to Dec - Jan 2017. Full pay order.

By the way, I'm not arguing about their motives for sending these notices. I'm arguing your claim that they only send these arrival updates to flex payers.
All I got for RS was that my flex was delayed will Jan 20th.
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Old 01-09-2017, 12:17 PM   #24
Valkyrie
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Quote:
Originally Posted by dao2 View Post
All I got for RS was that my flex was delayed will Jan 20th.
Maybe that's how it's done for flex payers? ¯\_(ツ)_/¯

I haven't flex payed a statue from SS in over a year. Regardless, what you got is still technically a delay notice and they don't take your last payment until the thing is in stock (unlike our pals at ARH). I guess I don't see the problem.

All I know is that SS does send delay notices with updated ETAs to full pay customers. That's been my experience.
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Old 01-09-2017, 01:33 PM   #25
TNovak
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Quote:
Originally Posted by crimsinwing1989 View Post
And then send said customers to the very forum from which they will discover ARH's misinformation and blatant lying.
Most likely sent here because I think Spencer mentioned this in the Q & A thread RE delays of Medusa with legs?

I didn't order it so I can't speak to whether or not any emails were sent.
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Old 01-09-2017, 07:01 PM   #26
Nugchompa
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Quote:
Originally Posted by dao2 View Post
I've received one once in like 6 years, and they never followed it up with more delay mails even when it was delayed. What was the last statue you received it on? Of course they're gonna tell you ahead of schedule :P Very recent example, RS PF. No delay emails at all, other then my flex payments being moved.
I agree. I never got a delay email from SS unless I had flex payments.
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Old 01-09-2017, 09:51 PM   #27
The13thWarlock
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So straight from Spencer, no additional delays, these are still set to arrive late February. And he said no emails were send out regarding this.
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Old 01-09-2017, 09:55 PM   #28
Nugchompa
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Here is Spencer's response from Friday.

Quote:
Originally Posted by rnrchrd62 View Post
I wish I had something to show you from the production. All I can tell you is that production has been completed and they will be loading the boats next week to send to us.

We are still on track for our shipping date however.
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Old 02-11-2017, 04:54 AM   #29
67L88Stingray
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Spencer sent me an email today, they are anticipating arrival next week.
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Old 02-12-2017, 02:32 AM   #30
Great Pheidias
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this statue should have been scrapped..silly looking angry green barbie
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