Masters of the Universe Collection

[IceDog]

Originally Posted by Mammal

Their cancellation email even quoted the actual FTC rule that makes Tweeterhead?s actions unlawful.

Way to go Sideshow!

Originally Posted by 2inchDestroyer

Tweeterhead was a Great or Not bad deal. But now you have to pay sales tax. When it was Included in the product price.

So all retailers are around the same price...

Welcome to the forum!

[ob1ob]

Originally Posted by Mammal

Basically:

1) No cancellations or refunds ever for any reason, regardless of how late the item is (even though that?s actually illegal in the US).

2) If your item comes in damaged or destroyed, they?ll replace it only IF they have replacements. But if they?re out of replacements, you still get no refund. Only store credit (also illegal in the US).

Meaning if you place an order with Tweeterhead for a Tweeterhead product, you better really trust them, because once they have your money, it?s gone whether or not they ever fulfill their end. They (according to their own terms) could hold your money forever. Or after being years late, ship you a box of broken pieces, say they have no replacements, and then just offer you store credit on another item they could string you further along on.

Great product. Terrible company.

I ordered Man-at-Arms from Sideshow. Who are great. I asked to cancel my very late PCS pieces this week, and they happily agreed. Their cancellation email even quoted the actual FTC rule that makes Tweeterhead?s actions unlawful.

Those are terrible policies. I would have ordered from Sideshow had I known this. That?s a shame because I remember people being very happy with them when they were starting out. I had a defective portrait on my Harley Quinn maquette, and they responded very quickly and shipped a replacement right away.

[Augenblink]

Any international buyers having trouble during Checkout?
Or can we only buy through Sideshow? Didn't have this issue before

[qz33]

From the newsletter:
"The Variant edition will be available direct-only from Tweeterhead to customers worldwide. The Standard Version will also be available at Tweeterhead for domestic customers, with Sideshow offering the Standard Version globally exclusively at Sideshow.com."

[koolkollectible]

Originally Posted by Augenblink

Any international buyers having trouble during Checkout?
Or can we only buy through Sideshow? Didn't have this issue before

Buy through Popcultcha here locally in Australia! Far cheaper than Sideshow, and free shipping. So ends up being much cheaper than ordering internationally. So since there is no EX version, I'd say definitely get locally. I've made my preorder, also using pennies for 10% extra discount! Cant wait!

[SONICobra]

Originally Posted by Mammal

2) If your item comes in damaged or destroyed, they?ll replace it only IF they have replacements. But if they?re out of replacements, you still get no refund. Only store credit (also illegal in the US).

i had not heard this part, pretty nuts. i ordered through SS as reward points alone negated any discount benefit as i refuse to fully pay for something i have no idea when ill actually see. i had some straggling points to use up as well from their bday event, thanks SS! now i think i would have even without the points, those are some ballsy policies. i have ZERO intention on cancelling this as MOTU is my primary collecting focus now but thats madness once they have your money its theirs even if they cant deliver what you paid for

[BrandonJF]

Originally Posted by ob1ob

Those are terrible policies. I would have ordered from Sideshow had I known this. That?s a shame because I remember people being very happy with them when they were starting out. I had a defective portrait on my Harley Quinn maquette, and they responded very quickly and shipped a replacement right away.

That actually was always my experience with them. But, any issues I had I caught immediately so they did have replacements available or incoming. I think I had a long wait for a replacement Harley Quinn portrait, but it eventually arrived. Had a broken buckle on Catwoman's boot and they sent me a full replacement statue without having me return the original back (my son thanks them). I actually tried (I think more than once) asking Chad for a return label, but never got it so I handed it off to my son. Also replaced a Starfire that had a small mark somewhere...

Those examples were a long time ago, though.

[Augenblink]

Originally Posted by koolkollectible

Buy through Popcultcha here locally in Australia! Far cheaper than Sideshow, and free shipping. So ends up being much cheaper than ordering internationally. So since there is no EX version, I'd say definitely get locally. I've made my preorder, also using pennies for 10% extra discount! Cant wait!

Thanks for the tip Kool! I added the 10% discount as well. Legend

[BraveStar]

I wish this head sculpt would come with the variant version!