Yes, mostly and with similar customer blaming.
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Originally Posted by equi-nox76
it was a way to make customers feel comfortable about their pre-order.
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Hilarious. Of course it was. People are far more apt to spend money if they think they can get it back.
Quote:
Originally Posted by equi-nox76
We will continue to honor any existing refund requests made prior to this policy change as business permits, and will still consider future refunds for customers after a product is in-stock and ready to ship, but only on a case-by-case review.
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Whatever the crap that means. "Yea spend your money you can get it back. Oh whoops we didn't plan this out right sorry we'll need to keep your money."
Don't know how good ANOVOS is at meeting release dates but for the prices they charge if they aren't in the legal time limit they can still be sued regardless of what "terms" they force agreement. PCS products
If you're in the business of selling stuff too many people lose interest in before you deliver or you need more sales than you can actually complete then YOU're in the wrong business.
Customers requesting refunds are a symptom of bad business management not a cause.
