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12-22-2019, 06:54 PM
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#1441
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Legion of Super-Heroes
Adamantium Plus Member
Join Date: Jan 2017
Posts: 4,736
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Looking for information on Tweeterhead’s policy on refunds . I POd Robin and Batgirl Ex but can’t follow through with these two. I have paid the deposit on each . I sent email and message via messenger last week and got no response on refund request . Can anyone shed some light on this issue and how long it normally takes to hear back from Tweeterhead .
Thanks
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12-22-2019, 07:05 PM
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#1442
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curmudgeon Mod
Super Moderator
Join Date: Aug 2004
Location: The Shire
Posts: 35,058
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Quote:
Originally Posted by Subby1938
Looking for information on Tweeterhead’s policy on refunds . I POd Robin and Batgirl Ex but can’t follow through with these two. I have paid the deposit on each . I sent email and message via messenger last week and got no response on refund request . Can anyone shed some light on this issue and how long it normally takes to hear back from Tweeterhead .
Thanks
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email tweeterhead@tweeterhead.com. FB messenger is turned off.
__________________
The damn things invisible!
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12-22-2019, 07:11 PM
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#1443
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Phoenix
Join Date: Jan 2016
Location: Secret Sanctuary
Posts: 12,232
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Quote:
Originally Posted by Subby1938
Looking for information on Tweeterhead’s policy on refunds . I POd Robin and Batgirl Ex but can’t follow through with these two. I have paid the deposit on each . I sent email and message via messenger last week and got no response on refund request . Can anyone shed some light on this issue and how long it normally takes to hear back from Tweeterhead .
Thanks
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According to their website, all cancelled orders are subject to a 25% restocking fee.
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12-22-2019, 08:33 PM
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#1444
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Experience is something you don't get until just after you need it.
Join Date: May 2018
Posts: 1,170
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Quote:
Originally Posted by nearmint
According to their website, all cancelled orders are subject to a 25% restocking fee.
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I feel like they should wave that on Robin and Batgirl since the EX base is going to be no where near what was advertised when they went up for PO.
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12-22-2019, 09:13 PM
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#1445
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Legion of Super-Heroes
Adamantium Plus Member
Join Date: Jan 2017
Posts: 4,736
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I totally agree . That’s huge reason I’m out ! Thanks for email I’ll send a message .
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12-27-2019, 02:27 PM
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#1446
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Legion of Super-Heroes
Adamantium Plus Member
Join Date: Jan 2017
Posts: 4,736
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Email sent on Dec 16 . Totally understand it was holiday season how long does it typically take to get a response and refund ?
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12-28-2019, 01:30 PM
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#1447
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Teen Titans
Join Date: May 2015
Posts: 3,734
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Any updates on the Flash sneak?
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12-28-2019, 04:02 PM
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#1448
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Apr 2018
Location: Graymalkin Lane
Posts: 3,155
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Quote:
Originally Posted by Subby1938
Email sent on Dec 16 . Totally understand it was holiday season how long does it typically take to get a response and refund ?
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I'm still waiting to hear back but I emailed gwen@tweeterhead.com. That was Dec 17.
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12-28-2019, 07:55 PM
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#1449
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curmudgeon Mod
Super Moderator
Join Date: Aug 2004
Location: The Shire
Posts: 35,058
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Quote:
Originally Posted by Master Pizza
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Use tweeterhead@tweeterhead.com. All the others are being forwarded to twetterhead@tweeterhead.com. Facebook messenger has been disabled too.
__________________
The damn things invisible!
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12-29-2019, 09:10 PM
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#1450
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Legion of Super-Heroes
Adamantium Plus Member
Join Date: Jan 2017
Posts: 4,736
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That’s the address I did email to and no response . He’s a good guy probably crazy busy and it’s holiday season as well. I hope to clear this matter up after new year . If anything changes or someone has info to add please post
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