Quote:
Originally Posted by patrickwm68
I bought a defective Deadpool off eBay, told the seller who in turn notified Koto about it. Once Koto saw the pics of the defect they (Koto, not the seller) sent me a new Deadpool, didn't even ask for the old one back. Don't know of many companies that would do that.
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Wow, that's really above and beyond! To back an item beyond its original ownership... Actually, I'm finding it awfully hard to think of a single company who'd do something like that.
I've also been quite impressed with Gonk's helpfulness and professionalism on the boards here (especially in the light of sometimes-less-than-fully-polite criticisms). I know it's good business sense to maintain a professional attitude, but it's also the decent thing to do.
