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Old 10-20-2013, 09:23 PM   #1
joefixit2
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Resetting iTouch?

My youngest's iTouch got locked up somehow to something like 25 years so my wife took it to the Apple store and they cleared it. They set it up with my e-mail instead of hers so now all her stuff comes to me. How do I reset her itouch to her e-mail account and password?
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Old 10-21-2013, 09:44 AM   #2
Vince-Vell
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You should just be able to load up the itouch to the mac/pc and start itunes. Then in the itouch settings click on the restore option.

THat should restore it to factory settings and then from there its like pulling it out of the package brand new.

if that doesnt do it, then there is another way on the support site where you can wipe it clean but not sure on that way.
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