|
|
|
|
|
|
06-08-2015, 01:56 AM
|
#411
|
The Maxx
Join Date: Nov 2008
Location: Toronto, Canada
Posts: 9,268
|
Quote:
Originally Posted by Chronicle CS
Listen guys it's an oversight by the factory. Our three samples we received has the wires in the right place. I honestly missed the silver paint. These have been so delayed I just wanted to get them here and i thought I had poured over the sample very well.
I'm not laying blame, we screwed up, our factory screwed up and toynami screwed up.
I'm going to make sure that anyone that ordered from Secret Compass has theirs modified. All direct sale customers will get theirs modified.
And if you send me the upper body by itself I'll gladly fix anyones ED-209 and pay for return shipping.
That is 100% the best I can do, I'll also do a video for the 150 customers overseas that got their ED's shipped direct from the factory.
Thanks guys for being supportive, but when we screw up I'll admit it.
Paul
|
Very honourable, you're a gentlemen.
I understand any new start up will have its growing pains. But you guys are definitely starting off right. Transparency, going above any beyond, quality and dedication. That's a company I can support.
Chris
|
|
|
06-08-2015, 03:01 AM
|
#412
|
The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Apr 2009
Posts: 1,457
|
Quote:
Originally Posted by thx217
Right there, guys. Admitting their mistakes and to be more then willing to resolve'em with the best possible way. When's the last time you see any other companies does that for you? Chronicle is still very much a start up, they still have stuff to work out. Remember, they are doing no others are doing. Stop -----ing and support them.
|
So say we all.
Paul, don't bother modify mine and ship it asap please.
I will take care of any of these minor retouch myself
I want it so badly
|
|
|
06-08-2015, 03:03 AM
|
#413
|
Sey hallo to my lille fren!
Join Date: Aug 2014
Posts: 133
|
Yes, I feel comfortable again to support CC for 100%.
They are the company my next item will come from, probably 1/4 Arnold.
GO Chronicle!
|
|
|
06-08-2015, 07:48 AM
|
#414
|
Chronicle Collectibles
Producer
Join Date: Aug 2014
Posts: 3,478
|
KKCHAN, that's exactly what I meant, you send me your upper body and we'll gladly ship it back.
|
|
|
06-08-2015, 09:52 AM
|
#415
|
Hydra
Join Date: Oct 2006
Location: The Netherlands
Posts: 982
|
Quote:
Originally Posted by Atheris
Very honourable, you're a gentlemen.
I understand any new start up will have its growing pains. But you guys are definitely starting off right. Transparency, going above any beyond, quality and dedication. That's a company I can support.
Chris
|
|
|
|
06-09-2015, 02:32 AM
|
#416
|
Love me sexy
Adamantium Plus Member
Join Date: Aug 2009
Location: Awe-strail-ya
Posts: 10,645
|
I'm getting ED locally, but I'm quite confident I can make the minor adjustments myself. TBH, I'd never have noticed them if some of the more 'fastidious' members hadn't pointed them out
|
|
|
06-09-2015, 10:55 AM
|
#417
|
Birdman
Join Date: Jan 2014
Location: US
Posts: 369
|
I probably wouldn't have noticed either. What's surprising is Paul's immediate response to these small issues and a plan for all of his customers to remedy the situation. Hats off to you Paul.
|
|
|
06-09-2015, 01:08 PM
|
#418
|
Madness takes its toll. Please have exact change
Join Date: Sep 2010
Posts: 825
|
If it was SS, they would just ship it out "as is" and hope you didn't catch it. If you did, $30 credit.
|
|
|
06-09-2015, 01:22 PM
|
#419
|
Ultimates
Join Date: May 2005
Location: San Francisco
Posts: 9,777
|
Quote:
Originally Posted by BLADES OF STEAL
If it was SS, they would just ship it out "as is" and hope you didn't catch it. If you did, $30 credit.
|
On a good day, yes.
|
|
|
06-09-2015, 04:20 PM
|
#420
|
The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Apr 2009
Posts: 1,457
|
Hail to Chronicle Collectibles
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -4. The time now is 05:28 AM.
|