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01-25-2023, 01:06 AM
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#561
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Give me ambiguity or give me something else.
Join Date: Jul 2012
Location: SoCal USA
Posts: 3,062
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Quote:
Originally Posted by oddlysober
I ordered mine from them. The statue was paid off since April of last year. As of today, I have yet to receive a single line of communication regarding when the statue will ship. I might as well cancel the thing and ask for a full refund.
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Quote:
Originally Posted by dw316
do they give full refunds or do they keep an NRD? I think I also paid in full but haven't heard anything as well. Actually I have to double check to see if I did payment increments, but I was considering cancelling to get a JND instead
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hmm....i wonder....this was sold out for a long time at SF....so am assuming the initial batch got shipped out already...did you complete payment?
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01-25-2023, 03:49 AM
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#562
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Generation X
Join Date: Jun 2018
Location: Sydney, Australia
Posts: 6,797
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Quote:
Originally Posted by oddlysober
I ordered mine from them. The statue was paid off since April of last year. As of today, I have yet to receive a single line of communication regarding when the statue will ship. I might as well cancel the thing and ask for a full refund.
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Are you located in the US? As I’ve found that it’s usually people outside the US that usually have to give them a nudge with regards to the final invoice and shipping.
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01-25-2023, 03:56 AM
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#563
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I was arrested for selling illegal-sized paper.
Join Date: Dec 2014
Posts: 2,869
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Yep, you just have to message them, I'm sure they'll ship it very soon once you do
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01-25-2023, 10:26 AM
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#564
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The Avengers
Join Date: Dec 2016
Posts: 691
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Quote:
Originally Posted by Phoenixblazes
Are you located in the US? As I?ve found that it?s usually people outside the US that usually have to give them a nudge with regards to the final invoice and shipping.
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Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
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01-25-2023, 11:27 AM
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#565
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Cyclops
Join Date: Jan 2016
Location: Secret Sanctuary
Posts: 11,273
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Quote:
Originally Posted by oddlysober
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
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I usually message Todd through FB messenger. He usually responds very quickly.
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01-25-2023, 11:41 AM
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#566
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Experience is something you don't get until just after you need it.
Join Date: Feb 2006
Posts: 1,151
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What Mint said.
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01-25-2023, 03:51 PM
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#567
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Generation X
Join Date: Jun 2018
Location: Sydney, Australia
Posts: 6,797
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Quote:
Originally Posted by oddlysober
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
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Yep, as others have said, try Facebook, and at the same time, email. Repeat at least every two weeks if you don't receive a response.
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01-25-2023, 05:25 PM
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#568
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The Avengers
Join Date: Dec 2016
Posts: 691
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Thank you all for the suggestions. I try to reach out to them again and see if I can get this resolved.
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01-25-2023, 06:11 PM
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#569
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I was arrested for selling illegal-sized paper.
Join Date: Dec 2014
Posts: 2,869
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Quote:
Originally Posted by oddlysober
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
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You've hardly experienced bad service. One call that went to voicemail doesn't warrant such feelings of disappointment. All you need to do is make contact as I and others have said
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01-25-2023, 07:42 PM
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#570
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The Avengers
Join Date: Dec 2016
Posts: 691
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Quote:
Originally Posted by generalszabo
You've hardly experienced bad service. One call that went to voicemail doesn't warrant such feelings of disappointment. All you need to do is make contact as I and others have said
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Okay mate, thanks a bunch. I'm sure I'll get this resolved soon.
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