The Official "Ask Sideshow" Thread (Check 3rd post before asking questions)

[JohnMatrix]

Originally Posted by SSAlex

Sorry but I haven't heard any Cable news. :-(

Dear Alex, how about any news for the Mr. Sinister PF please?

[victorc]

Thank you very much SSAlex for your help. So what do you need, my email, my order numbers or my SSC user name? Do you want that I posted here these information? Thank you very much again.

[SSAlex]

Originally Posted by victorc

Thank you very much SSAlex for your help. So what do you need, my email, my order numbers or my SSC user name? Do you want that I posted here these information? Thank you very much again.

Please do not post anything here. When you have a moment, please contact our customer through one of the following ways:

Email: customerservice@sideshow.com

Phone: U.S.: 1.855.SIDESHOW Intl: 1.805.214.2157

Live Chat: Found at the top of our site during normal business hours through a green button that says 'Live Chat'

Our Customer Service Department is open Monday - Friday from 8:30AM - 5:30PM (Pacific Time)

We will be closed the following days this month and next month:

December 15th - from 11AM on
December 25th/26th
January 1st/2nd

[Johnny Utah]

Ah the old 'in-house training'. Also coincides with the release of the Hobbit!

[ThanosMadTitan]

Hello SideshowAlex, will we see some release of any new Iron Man 1/4 pieces based on the comic book armors by any chance?

[Shin-Gizmo]

Hi Alex. I'm being charged for my King Hulk pf on the 19th of this month just wondering if they have arrived in warehouse yet and will be shipped out before xmas. Thanks

[SSAlex]

Originally Posted by ThanosMadTitan

Hello SideshowAlex, will we see some release of any new Iron Man 1/4 pieces based on the comic book armors by any chance?

All the upcoming Iron Man pieces are movie based not comic based. Future Iron Mans will see releases starting sometime in 2015 at the earliest.

Originally Posted by Shin-Gizmo

Hi Alex. I'm being charged for my King Hulk pf on the 19th of this month just wondering if they have arrived in warehouse yet and will be shipped out before xmas. Thanks

King Hulk is set to start shipping on the 19th barring any port issues (which there have been many due to contract negotiations that have been occurring over the last few months with the unions there). This piece has not yet arrived into our warehouse yet. Given the piece is shipping on the 19th it's not really guaranteed that it would arrive in time for Christmas as shipping is at such a high volume now worldwide that everything is getting to destinations later then they normally would.

[uwotm8?]

Alex

Have you seen a production piece of the life size Yoda yet?

Seems this release is very under the rador with him not appearing at any events or shows. Seems odd for a major star wars life size piece.

[SSAlex]

Originally Posted by uwotm8?

Alex

Have you seen a production piece of the life size Yoda yet?

Seems this release is very under the rador with him not appearing at any events or shows. Seems odd for a major star wars life size piece.

I have not seen a production piece of this item yet. Hopefully soon though!

[GaryTonge]

Hey SSAlex,

Just wondering why Sideshow removed the "line-up view" option under the item description. Perhaps I'm in the minority, but I much prefer the old view instead of the new "table top" view.

Thank you!