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Old 02-20-2019, 09:17 PM   #361
built2shred
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Just heard back from my contact on Maul, XM is now offering $150 refund for those who want to try and fix it, my contact said if the repairs cost more then $150 they would cover the extra costs... They've got a guy in the US who is doing a repair on one of them now, once he does it and figures out the costs and also how to package it, they will let me know...

I'd be more then happy with this solution.... Before people start praising XM, keep in mind they only offered this after vocal customers but kudos for them for doing it..
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Old 02-20-2019, 09:27 PM   #362
silentwinter92
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Should have been blatant common sense. They are not exactly new players in the market. I Guess they prefer to watch and wait for collectors’ response before doing anything unnecessary to increase cost. Not gd business practice at all.
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Old 02-20-2019, 09:41 PM   #363
Commander0Zero
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Quote:
Originally Posted by Spec Fiction View Post
I will be offering my customers $100 refund AND will have the piece professionally repaired. All expenses paid by me.

If they dont then they will be refunded in full but who would really want to smash a statue that beautiful.

If anyone else needs help with repairing theirs that did not order from me please pm me. My repair person restores any statue to better than new condition.
Thank you so much for this!
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Old 02-20-2019, 09:42 PM   #364
Mepaphoros
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That sounds like a very good solution ..props to XM and Specfiction.
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Old 02-20-2019, 09:46 PM   #365
Iko Iko
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Quote:
Originally Posted by Spec Fiction View Post
I will be offering my customers $100 refund AND will have the piece professionally repaired. All expenses paid by me.

If they dont then they will be refunded in full but who would really want to smash a statue that beautiful.

If anyone else needs help with repairing theirs that did not order from me please pm me. My repair person restores any statue to better than new condition.
Nice to hear. This is great service. I haven't ordered anything from you yet but I will in the future because of things like this.
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Old 02-20-2019, 10:37 PM   #366
cjacobs83
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Quote:
Originally Posted by Spec Fiction View Post
I will be offering my customers $100 refund AND will have the piece professionally repaired. All expenses paid by me.

If they dont then they will be refunded in full but who would really want to smash a statue that beautiful.

If anyone else needs help with repairing theirs that did not order from me please pm me. My repair person restores any statue to better than new condition.
I have 5 xm pre-orders which made me very nervous reading through this horrific mess. This post above calms my nerves and shows that Spec fiction (Todd) is the only place to order XM statues.
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Old 02-20-2019, 11:20 PM   #367
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Quote:
Originally Posted by Spec Fiction View Post
I will be offering my customers $100 refund AND will have the piece professionally repaired. All expenses paid by me.

If they dont then they will be refunded in full but who would really want to smash a statue that beautiful.

If anyone else needs help with repairing theirs that did not order from me please pm me. My repair person restores any statue to better than new condition.
This is just pure awesomeness!!
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Old 02-21-2019, 12:03 AM   #368
Subby1938
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Yes it is
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Old 02-21-2019, 12:12 AM   #369
FROBAY
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Quote:
Originally Posted by Spec Fiction View Post
I will be offering my customers $100 refund AND will have the piece professionally repaired. All expenses paid by me.

If they dont then they will be refunded in full but who would really want to smash a statue that beautiful.

If anyone else needs help with repairing theirs that did not order from me please pm me. My repair person restores any statue to better than new condition.
Class Act.
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Old 02-21-2019, 12:17 AM   #370
Hellboy
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Originally Posted by cjacobs83 View Post
This post above calms my nerves and shows that Spec fiction (Todd) is the only place to order XM statues.
Pretty much this. ^
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