I recall Sideshow asking customers a long time ago if they would care if they ditched the art boxes. I don't remember Sideshow offering to cut prices without one, though, so it probably amounted to "would you rather have an art box or no art box for the same price?" Art boxes never went away, so we know how that went.
Chad sent Mxyzptlk without an art box. The reasoning (I think) was that the order was too low to make the production of the boxes worth it. I don't remember reading any complaints, but I don't know how many around here actually got it. I know I didn't care.
Some of the art boxes Sideshow puts out are really nice, too. I have no room to display them, so the effort is kind of lost. These aren't going to be on store shelves.
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