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09-20-2022, 10:27 AM
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#281
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Producer
Producer
Join Date: Apr 2014
Posts: 512
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Quote:
Originally Posted by Gyro Zeppeli
I was emailing back and forth with a rep that was telling me they would send out replacement Dizzy parts and they just stopped responding at some point and nothing came of it.
As someone who owns Mai, I also think it would be nice if a head repainting service for offered. Even if we had to pay a fee for it. There was nothing wrong with Mai aside from her face so replacement heads or repainted heads would salvage her completely.
I also think the engineering for the packaging needs to be improved a bit. Unboxing and reboxing a Kinetiquettes statue can be quite the nightmare and they are surprisingly fragile in the box with very real chance of breakage. Maybe look into how F4F packs their statues. I never have issues with theirs and many of their statues are massive beasts.
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Thanks for the feedback. We will do better on these points. As for the repainting service, please reach out to Adeeb. Pm-ed you on how you can request it.
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09-20-2022, 09:01 PM
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#282
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Blue Falcon
Join Date: May 2019
Posts: 588
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Quote:
Originally Posted by No1
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That looks great. That's a production piece I assume.
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10-31-2022, 03:26 AM
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#283
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Sailor Moon
Join Date: Jul 2020
Posts: 1,252
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anyone here directly ordered the item from Kinetiquettes website and had issue with the delivery? apparently Chun Li and Juri Artprints that suppose to come with the statue were sent back to Singapore. When I contacted the Singapore Post, they replied my package was held by the US customs and was sent back to them. now I am confused here since I have no idea why it was held at the US custom and was sent back since I never experienced anything like this before. Does any one here have any similar experience with singapore post know how to resolve this? The Weird part is that I received both statues, it is the art prints that were sent back. Kinetiquettes were nice enough to resend me the Artprints but this happened again so im clueless on why this happened and what I can do to prevent that in future from happening.
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10-31-2022, 04:10 AM
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#284
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Iron Man
Join Date: Aug 2010
Location: Barcelona
Posts: 15,048
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Oh, is this shipping already?
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10-31-2022, 03:14 PM
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#285
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Sailor Moon
Join Date: Jul 2020
Posts: 1,252
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Quote:
Originally Posted by Shoo
Oh, is this shipping already?
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not the latest one, the previous Chun Li, Juri and Cammy statue.
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10-31-2022, 03:18 PM
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#286
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Iron Man
Join Date: Aug 2010
Location: Barcelona
Posts: 15,048
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Quote:
Originally Posted by ivory7777
not the latest one, the previous Chun Li, Juri and Cammy statue.
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Ah, I see. I should have known by the mention of those prints.
Oh, well, these are the drawbacks of a general thread.
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11-28-2022, 07:36 PM
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#287
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Iron Man
Join Date: Aug 2010
Location: Barcelona
Posts: 15,048
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Missed this post in November 5.
Quote:
And while we are on the Street Fighter page, Chun Li has finished her quality rounds check and she is almost ready to go! We are super satisfied with the results achieved and we cannot wait to start sending her out!
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11-29-2022, 01:12 AM
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#288
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Sailor Moon
Join Date: Jul 2020
Posts: 1,252
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looks pretty good
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11-29-2022, 04:10 AM
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#289
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Green Lantern Corps
Join Date: Nov 2012
Location: United States
Posts: 5,787
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I cancelled my preorder. I just can't trust this company. I'll wait and see how she ends up in-hand. If there isn't a problem with their production, it's a problem with their packaging. Trying to deal with their customer service has been very annoying too.
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12-02-2022, 06:33 AM
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#290
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Iron Man
Join Date: Aug 2010
Location: Barcelona
Posts: 15,048
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Quote:
[EU] Kinetiquettes Product Delivery: Chun Li - The Strongest Woman In The World
Kinetiquettes is pleased to inform you that production of your order is almost complete!
Please ensure that your delivery details are up to date, if you have moved since your initial order do let me know immediately by replying to this email with your new updated details.
If you have not moved, no action is required on your part and your order will be sent out within the next few weeks.
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2char
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