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10-09-2017, 11:49 AM
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#11
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Black Panther
Join Date: Jan 2010
Location: 7he N3rd R00/v\
Posts: 7,229
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Quote:
Originally Posted by grphyx1
Jeremydmc, yes they definitely have missed some of shipping dates but they do delivery a very high quality product. you'll get it:-)
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Oh I know. That is why I have kept all of my preorders. I only have 2 Tweeterhead products now, Batgirl 66 is one of my absolute favorite statues. But if you include my Sideshow Julie Newmar variant I have 6 preorders in for their products. I'm used to companies delaying statues. Pretty much goes with the territory. I'm just curious more than anything else about the Kandor base delay. LOL
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10-09-2017, 12:53 PM
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#12
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Kingpin
Join Date: Jan 2012
Location: Tartarus
Posts: 5,215
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HI Built2Shred, Just got this email from Chad:
We are right in the middle of the northern cal fire. No internet service. Hoping this message gets out to you
Would you mind posting on that thread that I have no service due to the fire near my home and that guy should call Deb at 717-802-1832!
Pic from my house
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10-09-2017, 02:01 PM
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#13
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Everywhere is walking distance if you have the time.
Join Date: Jun 2012
Location: Wicked Earth
Posts: 2,146
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They handled my customer service issue promptly and quickly. Fantastic Customer service imo.
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10-09-2017, 02:50 PM
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#14
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Have you ever imagined a world with no hypothetical situations?
Join Date: Jul 2016
Location: ________
Posts: 3,625
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Quote:
Originally Posted by nbr3bagshotrow
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ditto...granted, it was only one deposit refund, but she was great. Hope you get it worked out built2shred.
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10-09-2017, 08:23 PM
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#15
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Kindly Asked To Leave
Join Date: May 2012
Location: Farmington Hills, MI & La Fortuna, Costa Rica
Posts: 4,525
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I really don't worry about these kinds of things as worst comes to worst, I just get in touch with my credit card companies and its problem solved, guaranteed. The last issue I had was with Westfield comics not wanting to refund my money due to recieving a Vampirella from Dynamites Women of Dynamite that was absolutely horrid looking. Dynamite had said they were going to replace people's statues, but I just wanted a refund and Westfield was not happy about that and tried fighting me on it. It took a single phone call to Amex and 5 minutes explaining the situation and I had a full refund later that same day.
And I have been an Amex member since 1992 so this year marks my 25th year and I moved up to their platinum card a couple years ago due to the 5x points on airline travel and hotels as I make an absolute killing with that bonus due to all of the travel I do for my job. In 25 years, I have never once been denied a claim from Amex and I can say the same thing about my Visa card. I havent been a member nearly as long, but I have never once been denied a claim from them either.. So worst comes to worst, I know I can always contact my credit card company and I will have no problem getting my money back.
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10-09-2017, 08:43 PM
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#16
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Kingpin
Join Date: Jan 2012
Location: Tartarus
Posts: 5,215
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Built2shred please let us know that the refund was processed?
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10-09-2017, 08:57 PM
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#17
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Phoenix
Join Date: Feb 2013
Posts: 12,746
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Debbie emailed me today with the cancellations... so it's all good.
With them expanding I guess there a bit short handed and some times things slip through the cracks... but Tweeterhead came through in the end.
Thanks for everyone's help.
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10-09-2017, 09:21 PM
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#18
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Modzilla
Super Moderator
Join Date: Aug 2004
Posts: 22,183
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Quote:
Originally Posted by OrangeCrush
I really don't worry about these kinds of things as worst comes to worst, I just get in touch with my credit card companies and its problem solved, guaranteed. The last issue I had was with Westfield comics not wanting to refund my money due to recieving a Vampirella from Dynamites Women of Dynamite that was absolutely horrid looking. Dynamite had said they were going to replace people's statues, but I just wanted a refund and Westfield was not happy about that and tried fighting me on it. It took a single phone call to Amex and 5 minutes explaining the situation and I had a full refund later that same day.
And I have been an Amex member since 1992 so this year marks my 25th year and I moved up to their platinum card a couple years ago due to the 5x points on airline travel and hotels as I make an absolute killing with that bonus due to all of the travel I do for my job. In 25 years, I have never once been denied a claim from Amex and I can say the same thing about my Visa card. I havent been a member nearly as long, but I have never once been denied a claim from them either.. So worst comes to worst, I know I can always contact my credit card company and I will have no problem getting my money back.
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10-10-2017, 04:52 PM
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#19
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Aug 2014
Location: Montana
Posts: 1,368
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Glad this was taken care of. I was interested in Imaginarium's Transformers line, but I'm too nervous to order anything by them after hearing all the horror stories out there. I haven't heard anything bad about Tweeterhead before.
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10-11-2017, 08:39 AM
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#20
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Deadman
Join Date: Dec 2008
Location: Philippines
Posts: 3,420
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Just got an email that they are not doing PayPal already.. Kinda concerning for me.
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