Statue Forum 





Go Back   Statue Forum > Statue Talk - Others > Blizzard / Weta

Reply
 
Thread Tools
Old 12-09-2017, 01:39 PM   #171
Malvo
U talkin' to me?
 
Malvo's Avatar
 
Join Date: Oct 2016
Posts: 522
There was definitely no mention of them paying me for my time or effort in fixing the pin.

With some people now thinking Weta unleashed their returned/damaged Balrog's on an unsuspecting collecting community during their BF flash sale, I can see a lot of War Trolls suddenly becoming available for next years sale if it's true. My Balrog arrives soon and if it arrives damaged I'll be really pissed.
Malvo is offline   Reply With Quote
Old 12-09-2017, 02:02 PM   #172
FROBAY
Phoenix
 
FROBAY's Avatar
 
Join Date: Aug 2009
Posts: 12,830
Quote:
Originally Posted by Hellboy View Post
They paid for return shipping.



Seriously? That's nuts! I'm opening up a case today for Ori and re-opening my War Troll case. They better not send me another Troll like they did with you.
Finally got it worked out. Getting my refund.
FROBAY is offline   Reply With Quote
Old 12-09-2017, 02:05 PM   #173
Hellboy
Right Hand of Doom
Adamantium Plus Member
 
Hellboy's Avatar
 
Join Date: Jun 2005
Location: Portland, OR
Posts: 35,567
Quote:
Originally Posted by FROBAY View Post
Finally got it worked out. Getting my refund.
Nice! Supposedly I am getting my refund too. Though I'm still waiting for it to go through. Hopefully it won't be much longer. Anthony said he was putting a rush on it since they've had it back for a week now.
Hellboy is offline   Reply With Quote
Old 12-19-2017, 08:58 PM   #174
FROBAY
Phoenix
 
FROBAY's Avatar
 
Join Date: Aug 2009
Posts: 12,830
You believe I'm still waiting for them to ship my 1/1 Gollum. Every week I get a new BS email. Now, they hardly reply to any email. I'm losing faith in Weta.
FROBAY is offline   Reply With Quote
Old 12-19-2017, 09:23 PM   #175
Malvo
U talkin' to me?
 
Malvo's Avatar
 
Join Date: Oct 2016
Posts: 522
Quote:
Originally Posted by FROBAY View Post
You believe I'm still waiting for them to ship my 1/1 Gollum. Every week I get a new BS email. Now, they hardly reply to any email. I'm losing faith in Weta.
I believe it. I'm still waiting for a return shipping label for my War Troll. And I haven't heard back from them in two weeks in spite of numerous emails. It's laughable that a company as large as Weta and one that charges what they do for their collectibles have a CS Dept. consisting of one person.
Malvo is offline   Reply With Quote
Old 12-19-2017, 10:52 PM   #176
travis
A.I.M.
 
travis's Avatar
 
Join Date: Jun 2006
Location: The United States of America
Posts: 4,312
In waiting for my $150 weta dollars from my War Trill purchase to get back in my account...I went to order a torturer and poof they were gone when I wanted to use them for the purchase...ridiculous
travis is offline   Reply With Quote
Old 12-20-2017, 03:11 AM   #177
Hellboy
Right Hand of Doom
Adamantium Plus Member
 
Hellboy's Avatar
 
Join Date: Jun 2005
Location: Portland, OR
Posts: 35,567
Also waiting for a reply on my return shipping label for my Ori Statue that wouldn’t fit into the base.

I did get an email yesterday (appears to be yet another automated response) about prioritizing their workload and apologizing about my case being closed. Thing is, I never got an email saying it was closed. Now I’m not sure if I need to open it again. Sigh....
Hellboy is offline   Reply With Quote
Old 12-20-2017, 10:57 AM   #178
FROBAY
Phoenix
 
FROBAY's Avatar
 
Join Date: Aug 2009
Posts: 12,830
Got tracking, after posting on shadow flame board.
FROBAY is offline   Reply With Quote
Old 12-20-2017, 12:49 PM   #179
Statuehunter117
Kindly Asked To Leave
 
Join Date: Oct 2017
Posts: 101
i got the balrog for the $250 I got to say that i am really happy with my purchase. really like it and looks awesome in my theatre room, fits perfect in my besta
Statuehunter117 is offline   Reply With Quote
Old 12-21-2017, 03:26 AM   #180
Hellboy
Right Hand of Doom
Adamantium Plus Member
 
Hellboy's Avatar
 
Join Date: Jun 2005
Location: Portland, OR
Posts: 35,567
Well my issue is now resolved and I’ve gotta say, I couldn’t be more satisfied. Despite Weta being overwhelmed due to their BF event, which resulted in slow response times and cases being closed prematurely, Anthony was an absolute pleasure to deal with. The guy went above and beyond for me as far as I’m concerned.
Hellboy is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Powered by vBadvanced CMPS

All times are GMT -4. The time now is 05:50 AM.



Powered by vBulletin®
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright StatueForum.com