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Old 08-19-2018, 08:47 AM   #531
sifucatman
Frackin!
 
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Join Date: Jan 2018
Posts: 32
I emailed them about cancelling a statue and was sent this;


Reason for the cancellation:
Billing address:
Phone number:
Sideshow Credit or refund Via Paypal:
If selecting a paypal refund, paypal email address:
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Old 08-19-2018, 08:51 AM   #532
sparda
The Avengers
 
Join Date: Dec 2016
Posts: 684
I've decided to go for credt is a check is just too much of a hassle being EU based and I've got enough open PO's at SSC to use the credit for.

Wasn't given the choice with PayPal though. Might have to reconsider on that credit
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Old 08-19-2018, 10:27 AM   #533
CyberSteak
A day without sunshine is like... night.
 
Join Date: Apr 2015
Posts: 200
Quote:
Originally Posted by Atheris View Post
However, if they start getting a tsunami of refund requests (which I'm sure is already happening) they will likely only give SS credits as the only compensation.
Which is why I took the opportunity (full refund) while it was still available.
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Old 08-19-2018, 05:01 PM   #534
VS1976
Have you ever imagined a world with no hypothetical situations?
 
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Location: Vancouver, Canada
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Is ssc giving credit / refunds on NRDs that pcs collected?
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Old 08-19-2018, 07:17 PM   #535
Crash421
Sinister Six
 
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Location: Southern California
Posts: 542
Quote:
Originally Posted by VS1976 View Post
Is ssc giving credit / refunds on NRDs that pcs collected?
I was given credit for the full amount I paid. I was told I would go on a list and be notified when the credit was available (about two weeks).
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Old 08-19-2018, 07:52 PM   #536
CyberSteak
A day without sunshine is like... night.
 
Join Date: Apr 2015
Posts: 200
3 statues, fully paid, over $1200, full refund via check. Will take a few weeks to process the refund list, then a few weeks to cut a check.

Seems like there's no consistency with what's going on.
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Old 08-19-2018, 08:28 PM   #537
zeus
What's another word for Thesaurus?
 
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Posts: 2,353
The only consistency are the cancellations !!
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Old 08-19-2018, 08:32 PM   #538
Redsaleen
Justice League
 
Join Date: Jan 2016
Posts: 264
Glad the ones I have are in production cause you guys planing to cancel and buy secondary will now be the death of this company.
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Old 08-19-2018, 08:40 PM   #539
supermetroid
Teen Titans
 
Join Date: Apr 2012
Posts: 3,791
Quote:
Originally Posted by Redsaleen View Post
Glad the ones I have are in production cause you guys planing to cancel and buy secondary will now be the death of this company.
Or maybe the company caused it?

1. Hype up preorders and brag about instant sellouts
2. When the statue finally releases there's suddenly a plethora of them available for some reason
3. Long after release there's even more and now for 20-30% discounts

That's enough to turn off any long time customer without mentioning the lack of responses and refunds. I'm still waiting on a refund for a statue I never received for about 8 months now...
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Old 08-19-2018, 09:26 PM   #540
MegatronG1
The X-Men
 
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Join Date: Mar 2018
Posts: 1,089
4. Blame customers for noticing dysfunctional patterns in the company
5. Ferrari
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