|
 |
|
 |
 |
|
07-21-2014, 06:35 PM
|
#1
|
|
This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
|
Applying reward points after PO?
I want to add my reward points to my Red Sonja but it says on the website that points can't be added after a purchase has been made.
Has anyone contacted SS to ask them to put Reward points on an item after they have ordered it and did they do it?
|
|
|
|
07-21-2014, 06:36 PM
|
#2
|
|
Have you ever imagined a world with no hypothetical situations?
Join Date: May 2010
Location: Vancouver, Canada
Posts: 23,050
|
Quote:
Originally Posted by DeadGhostKnight
I want to add my reward points to my Red Sonja but it says on the website that points can't be added after a purchase has been made.
Has anyone contacted SS to ask them to put Reward points on an item after they have ordered it and did they do it?
|
That is correct. You must apply the code before you submit the order. There is no way you can do it after nor will SSC do it.
|
|
|
|
|
07-21-2014, 06:36 PM
|
#3
|
|
Kingpin
Join Date: Feb 2013
Location: Edmonton, Alberta
Posts: 5,232
|
I've tried. They won't do it unfortunately.
|
|
|
|
|
07-21-2014, 06:37 PM
|
#4
|
|
curmudgeon Mod
Super Moderator
Join Date: Aug 2004
Location: The Shire
Posts: 35,054
|
They said it has to do with their system limitations.
__________________
The damn things invisible!
|
|
|
|
|
07-21-2014, 06:38 PM
|
#5
|
|
This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
|
Well that sucks because i didn't even have a chance to add them because Red Sonja was a waitlist conversion...
|
|
|
|
|
07-21-2014, 06:40 PM
|
#6
|
|
Have you ever imagined a world with no hypothetical situations?
Join Date: May 2010
Location: Vancouver, Canada
Posts: 23,050
|
Quote:
Originally Posted by DeadGhostKnight
Well that sucks because i didn't even have a chance to add them because Red Sonja was a waitlist conversion...
|
At least you can save it for a rainy day 
|
|
|
|
|
07-21-2014, 06:42 PM
|
#7
|
|
Cyclops
Moderator
Join Date: Aug 2010
Posts: 11,557
|
Quote:
Originally Posted by nbr3bagshotrow
They said it has to do with their system limitations.
|
While I am not a programmer, I can't imagine it would be THAT difficult for their program to accept a command that applies a credit value to a specific order number. If their system can apply that same credit during checkout, why would it be impossible to apply it to an existing order?
Unfortunately, this excuse just comes off as company line BS. I think I would have preferred it if they tossed it up to company policy instead.
|
|
|
|
|
07-21-2014, 06:42 PM
|
#8
|
|
This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
|
Quote:
Originally Posted by VS1976
At least you can save it for a rainy day |
Yeah i guess 
I don't order a lot from SS direct as i never feel the EX is worth it......but something like Red Sonja, EX is the only way to go....sigh....guess i'll be waiting for that next killer EX.
|
|
|
|
|
07-21-2014, 06:43 PM
|
#9
|
|
This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
|
Quote:
Originally Posted by Luminous
While I am not a programmer, I can't imagine it would be THAT difficult for their program to accept a command that applies a credit value to a specific order number. If their system can apply that same credit during checkout, why would it be impossible to apply it to an existing order?
Unfortunately, this excuse just comes off as company line BS. I think I would have preferred if they tossed it up to company policy instead.
|
I don't know why they can't cancel the order in the system, apply the points and then add the order back to my account....
|
|
|
|
|
07-21-2014, 06:44 PM
|
#10
|
|
Have you ever imagined a world with no hypothetical situations?
Join Date: Mar 2011
Location: Ontario, Canada
Posts: 8,155
|
Quote:
Originally Posted by Luminous
While I am not a programmer, I can't imagine it would be THAT difficult for their program to accept a command that applies a credit value to a specific order number. If their system can apply that same credit during checkout, why would it be impossible to apply it to an existing order?
Unfortunately, this excuse just comes off as company line BS. I think I would have preferred it if they tossed it up to company policy instead.
|
+1
They could have always just manually deducted the points from your account and (as you said) just entered it as a credit upon shipping.
They should just state its "company policy" as it'd make it easier to believe
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -4. The time now is 02:16 PM.
|
