Quote:
Originally Posted by Walton.Chunky
My statue came with a piece that clearly was done in a rush. You can see where they just let a blob of paint dry on it...
Todd from SpecFiction put in a request for me to see if they will send a replacement piece, but told me XM tends to reject QC claims.
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Reading your first lines, i expected large sloppy s#it.
But.. ? are both pics from same piece of 'wood' ? and it is only one large drop of paint.
Did you have more paint issues at other areas or only this piece 'wood structure' on the base? Bcs that is something I can understand what could happen when painting these in factory (drying on tables and in bins and carts etc).
If it is on head or main (body)parts or there are multiple spots like that on the statue or big sloppy lines with hard brushstrokes visible etc, then it would be bad qc.
But the remark that "XM tends to reject QC claims" I would not be happy with, bcs on their website and facebook they clearly say "Any qc issue will be taken care off, just write our customercare" and "Nobody should feel unhappy with our products".